Fulfillment Specialist
3 settimane fa
The Fulfilment Specialist will be responsible to provide on time professional data to the customer on any aspects, ensure customer satisfaction on any matter that relates to delivery dates, coverages and will be accountable for clear and effective communication.Job Description
Essential Responsibilities
Point of contact for the customer, oversees the processes between customer requirements and the company deliveries to ensure that expectations are met
Establishing close working relationship with all levels of customer representatives
Focused review on 13-week LOB management for assigned supplier, ensuring daily/weekly call pattern with suppliers to manage/escalate misaligned dates that have ability to impact business
Maintain “timely” release of schedule amendments, shipping notices, and other required documents
Ensure supplier delivery commitments are understood and communicated to the Fulfilment Lead
Ensure customer delivery commitments are understood and communicated to the team
Where unable to get the required commitment from suppliers, ensure the issues are escalated in a timely manner to Fulfilment Lead to support a developed recovery plan
Interact with other function to guarantee the right support and define priorities
Meet with the customers as required on a formal and informal basis to understand and define their requirement
Providing the customers with periodical reports as agreed and required
Work closely with other functions to ensure execution and finalization of all pending action Items
Qualification/Requirements
Bachelor Degree in Economics
Good proficiency with SAP and Office
Previous experience interacting with external stakeholders (i.e. suppliers/customers)
Team worker
Good oral and written communication and presenting skills
Fluent Italian and English both oral and written
Ability to document, plan, market, and execute programs
Work Visa, in accordance with local regulation, is required
Desired Characteristics
Demonstrated ability to analyze and resolve problems
Established project management skills
What we offer
Smart working and work life-balance
Avio Aero, when possible, promotes remote work and encourages a good, healthy and satisfying work-life balance. We value our employees’ wellbeing; hence we offer a variety of improvement programs aimed to preserve anyone’s psychological safety and daily needs.
Total Rewards
At Avio Aero, we understand the importance of Total Rewards. As a new joiner to Avio Aero we are pleased to offer the following welcome benefit plan:
Performance related bonuses and local bonus scheme
Flexible benefits platform
GE share plan
Life and injury insurance
Private medical cover
Employee assistant program
Employee special awards (service and recognition)
Local special agreements and discounts
English and languages training for you and one member of your family
Technical, Leadership and development trainings
Inclusion & Diversity
Avio Aero is proud to be an Equal Opportunity Employer and we are strongly committed to maintain an inclusive and diverse environment. Every employment decision is taken regardless to national or ethnic origin, religion, sexual orientation, gender identity or expression, age, disability, etc.
We are not all the same. Just be Yourself @AvioAero
Additional InformationRelocation Assistance Provided: No
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