RINA is currently recruiting for a Salesforce Consultant to join its office in Genoa, Italy within the Certification Digital Development Division.

The ideal candidate will support the business in managing and developing the IT tools and programs adopted by the commercial, technical and administrative functions also through the adoption of Salesforce platform.

• Collecting the business user requirements satisfying the stakeholders and compliance needs
• Gaining business and compliance approval 
• Negotiating priorities with IT PMs and defining development planning
• Managing the User Acceptance Test phase involving the users and IT PMs as necessary
• Training and supporting business users in using tools and programs and adopting the new digital soluzions 
• Supporting the Service Desk in identifying problems and solutions 
• Configuring standard and custom profiles, communications, layouts, forms, work plan templates, report and dashboards in Salesforce platform   #LI-MC1

• Experience of IT project management application design and development activities (demand management) 

• Experience in configuring Salesforce Filed Service product and APP (standard and custom configuration of profiling, communications, layouts, forms, work plan templates, reports and dashboards) 

• Appreciated knowledge of Salesforce Commerce Cloud platform 

• Nice to have Salesforce Certifications:(e.g. administrator, APP builder)

• English B2 or higher 

• Nice to have knowledge of agile methodology 

• PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model
• MANAGE EMOTIONS - Recognise one's and other's emotions and express and regulate one's reactions
• PIONEER CHANGE - Actively embrace change and benefit from the new circumstances
• BUILD NETWORK - Forge trust relationships, across departments, and outside the organization
• MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint
• ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way
• THINK FORWARD - Capitalise on experiences and translate them into action plans for the future
• CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction
• EARN TRUST - Take everyone's opinion into account and remain open to diversity

With over 5,600 employees and 200 offices in 70 countries worldwide, RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors. Our business model covers the full process of project development, from concept to completion. The aim is to guarantee a project’s technical, environmental and safety - and sometimes also economic and financial - sustainability.

At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.