Internal Sales

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone

Please note this is a fixed term contract

Fresh graduates are welcome to apply

Job Description

Reporting to Director Sales – Africa & Southwest Europe, the Internal Sales / Spare Parts Coordinator has a shared responsibility with Sales Managers and Sales Engineers for achieving spare parts booking goals. Teamwork with the sales team; interaction with customers, distributors and internal stake holders and proactivity in defining and implementing strategic initiatives are key factors for success.

The role also includes forecasting and administrative activities.

Responsibilities:

• Interact with customers, distributors, direct Sales Team and Operations in order to grow the spare parts business and to improve customer experience.

• Support the Sales Team to achieve booking goals by facilitating:

• Release of commercial offers

• Negotiation of commercial and legal terms

• Finalization of purchase order

• Resolution of ongoing problems

• Improve customer experience by ensuring that all customer concerns are being addressed including proposals, deliveries, repairs, quality, warranty claims, etc.

• Educate customers on the quality, features and uses of our products through the full use of the company’s marketing material

• In coordination with sales managers and sales engineers, develop tailor made initiatives aligned with regional sales objectives to support booking growth

• Follow up on open opportunities with assigned direct customers and with sales engineers, ensuring that the Customer Relationship Management tool is constantly and correctly updated

• Actively participate in the preparation and review of monthly booking forecast

• Analyze booking trends and identify warning signs

• Support the team with the arrangement of events (seminars, meetings, trips

• Provide administrative and logistic support (hotels, flights, expense reports)

• Additional duties may be assigned

Requirements

• Degree (3/5 years) in relevant field and/or 0-2 years relevant experience

• Structured and meticulous

• Skilled at product demonstrations, presentations and business writing

• Proficient in Microsoft Office, Excel and PowerPoint

• English fluent

• Skilled at leading meetings, including setting agendas, preparing, facilitating discussions and assigning follow-up activities

• Teamwork skills

• Strong skills on defining priorities

Preferred

• French fluent

• Sales experience

• Training in sales techniques, negotiations, and business finance

Req ID : R-8993

Job Family Group : Sales

Job Family : SA Sales

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

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