European Planner

We are looking for an experienced Planner who will support the Operations Scheduling tasks of our Technical Support team across Europe.

Your role will be to identify, schedule and monitor the operations required to complete technical projects. You will be pro-actively communicating with the European team members, ranging from sales to technical and management profiles.

You will be responsible for collecting order information, supply duties visibility and report results.

Key responsibilities and tasks :

Operations Scheduling

o Organizes workflows by scheduling appointments.

o Manages logistics schedules of onsite technical visits and trainings.

o Handles technical schedules by maintaining personnel calendars.

o Arranging meetings, conferences, teleconferences, and travels.

o Uses internal tools, such as NetSuite, to store data and information.

o Provides reference by running queries and utilizing filters on the historical data.

Team Communication

o Communicates through phone calls, emails, and video conferences.

o Answers questions and provide visibility on the schedule.

o Refers inquiries to the internal personnel and handles assignments.

o Contributes to team effort by accomplishing related results as needed.

Relationships Building

o Identifies and collects the information required to schedule technical operations, either from customers, partners, and OEMs.

o Once completed, collects feedback on technical operations and makes sure they are in line with the expected standards.

Qualifications and Experience

- High school diploma in communication science or European languages
- University degree / additional training courses in European languages
- Minimum of 2 years similar work experience in a previous scheduler role and / or in administrative roles
- Communication (verbal and written) skills in Italian & English languages are essential
- Communication (verbal and written) skills in French and / or Spanish languages would be desirable
- Knowledge of travel logistics
- Proficiency in using Microsoft Office
- Knowledge of the NetSuite platform

Personal Attributes

- Strong organizational skills
- Positive can-do attitude
- Strong sense of pride and integrity
- Extreme attention to detail
- Team player
- Being able to work on multiple tasks and deadlines
- Hold a current driver’s license

If you are interested, please apply with your CV in English to this advert.

17 ore fa