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F&B Service Supervisor

2 mesi fa

Milan, Italia Marriott A tempo pieno

Job Number 24154395

Job Category Food and Beverage & Culinary

Location Casa Brera, Piazzetta M Bossi No 2, Milan, Milan, Italy

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Part of the Luxury Group of Marriott International, Casa Brera is currently recruiting two F&B Service Supervisors to join a team made of modern and authentic hospitality professionals in the newest luxury lifestyle hotel in Milan.

Reporting to the F&B Outlets Manager, the role will cover any tasks related to the F&B service in any of our four outlets.

  • This is full-time position, 5 days a week with 2 days off.

  • The starting date is estimated in September.

About us

Casa Brera is an unexpected gateway in the heart of Brera.

Reinterpreted by Studio Urquiola, Casa Brera features 116 sophisticated guestrooms including 15 suites and the Milanese Suite. Hidden behind a rationalist façade, you will find a world of international elegance, transcending the traditional hotel experience. Our hotel promises cosmopolitan luxury, authentic lifestyle and a timeless Milanese elegance.

A Culinary hub, here flavors and sounds from different places seamlessly interlace. Odachi, showcases authentic Japanese cuisine in a cosmopolitan setting while those looking for a truly Italian experience can indulge at Scena by Michelin star Chef Andrea Berton. “Living” is a welcoming space for guests to socialize over aperitivo and Milanese light bites. By night, the rooftop’s sky bar transforms into an unmissable destination, with a pool and lounge areas providing the perfect spot to soak up the energy and skyline of the city.

Join Casa Brera, the new place to be in Milan, where an authentic and modern team crafts unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere.

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise with our guests and the team. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay.

You are hands-on, the team spirit is what matters for you the most, you behave impeccably even when no one watches.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we’ll make sure you feel right at home.

You may work in any of our outlets thus widening your F&B service knowledge. And this is just the beginning. We believe in the potential of our talents, and we will do our best to make them grow in our Company.

Join a newly opened lifestyle luxury hotel

Working in a newly opened luxury lifestyle hotel is an incredible opportunity to gain strong expertise in hospitality and a great exposure to Marriott International EMEA leaders. This can remarkably accelerate your career growth within the company and provide you the right tools to be involved in other openings at national and international level. It is indeed a challenging experience but surely a rewarding one

What you’ll do

  • Act as the point of reference for the F&B outlet operations during the shift.

  • Ensure daily checklists and tasks assignment are completed in an effective and efficient manner.

  • Take guests’ food and beverage orders and record them in the internal system (Infrasys).

  • Make recommendations on menu items, special requests and upsell where appropriate.

  • Ensure that all customers enjoy an authentic and efficient service, and check with them that the dining experience is meeting their expectations.

  • Ensure that the outlet is set up and ready for each service period.

  • Order and restock outlet inventory and record transaction in the company purchasing system.

  • Balance the cash register at the start and close of each shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.

  • Conduct daily briefings liaising with the culinary department to ensure alignment.

  • Follow Standard Operating Procedures and brand identity guidelines.

  • Comply with quality assurance expectations and standards.

  • Comply with all health, safety and hygiene standards and policies.

What you’ll need:

  • Passion for the luxury lifestyle hospitality industry.

  • A warm, people-oriented demeanor and a team-player attitude.

  • At least intermediate knowledge of Italian and English.

  • A safety-first approach.

  • Positive outlook and dependability.

  • Previous experience in similar roles is an advantage.

What we offer:

  • A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent.

  • Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here.

  • World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family.

  • Work alongside some amazing talent- award winning, experienced hospitality professionals.

  • Discounted room nights, meals, and spa access in more than 9,000 hotels worldwide-because your wellbeing means so much.

  • Discounts for your friends and family.

  • 5euros breakfast when staying at any of our European hotels.

  • Performance and Recognition programs.

  • Wellness and sustainability initiatives.

Explore our very big world

As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.