Retail it engineer lead

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with capital, education and community. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #Team Tory. When you join us, you're joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits. We have the best team in the world and believe in paying competitively and rewarding for high performance. Your overall well-being is important to us;

we offer
generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. You'll receive a generous employee discount and access to exclusive sample sales. We are invested in your professional growth – you'll have access to free executive coaching on-demand. This Role is Tailor-Made for You Because: You're a hands on engineering manager who loves making stores run flawlessly – from POS and payments to clienteling and store reporting – and you know how to turn business needs into reliable, observable software and smooth store operations. You're comfortable leading vendor resources, partnering with Store Operations, and diving into new store openings while improving day to day reliability. We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with capital, education and community. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #Team Tory. When you join us, you're joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits. We have the best team in the world and believe in paying competitively and rewarding for high performance. Your overall well-being is important to us;

we offer
generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. You'll receive a generous employee discount and access to exclusive sample sales. We are invested in your professional growth – you'll have access to free executive coaching on-demand. This Role is Tailor-Made for You Because: You're a hands on engineering manager who loves making stores run flawlessly – from POS and payments to clienteling and store reporting – and you know how to turn business needs into reliable, observable software and smooth store operations. You're comfortable leading vendor resources, partnering with Store Operations, and diving into new store openings while improving day to day reliability. Own store technology delivery & operations. Leadfeature development and on‐call forPOS, clienteling, store reporting, and payments ; run incident/root cause analysis, harden releases, and monitor uptime, authorization success rates, and tender reliability. Launch & scale new stores and relocations. Partner with Retail Ops to stage POS devices, payment terminals, and clienteling i Pads fornew store openings ; ensure configuration, integrations, security, and acceptance tests are complete before doors open. Work with payment and POS partners and clienteling platforms to deliver frictionless checkout and associate workflows, aligning SDKs, APIs, and compliance requirements. Enable omnichannel store experiences. Coordinate with Global OMS and e Commerce teams to supportBOPIS, ship‐from‐store , and remote selling; track store‐level SLAs and inventory & price accuracy that underpin these journeys. Manage vendor relationships and coordinate with external partners for hardware, software, and network services. Participate in strategic planning forretailtechnology evolution and innovation. Ensure high availability and performance ofretailapplications, including CRM, m POS, and store network infrastructure. Maintain dashboards for latency, error budgets, devi