Digital Field Service Engineer
17 ore fa
Bergamo, Provincia di Bergamo; Lombardia, Italia
EFI Electronics for Imaging
Tempo pieno
Gratuito con email o Google
Salva questo lavoro e mantieni la tua ricerca organizzata
Crea un account gratuito per salvare lavori, creare avvisi e tornare a questa inserzione dalla tua dashboard.
Gratuito con email o Google
Overview In this role you deliver end-to-end technical support for EFI digital printing solutions, both locally and abroad. You provide on-site and remote assistance, participate in tradeshow activities, and train end users. You will travel extensively to service large territories and feed actionable feedback to R&D. You will work closely with customers to ensure optimal printer performance and demonstrate EFI's technology as a differentiator.
Responsabilità
Provide end-to-end technical support locally and abroad
On-site technical support
Technical phone support
Tradeshow support including printer setup, calibration, demonstration, and teardown
End-user training
Provide feedback to R&D
Requisiti fondamentali
Technical degree or equivalent experience in digital and electronic technology for industrial printers
Two+ years of field engineering experience on digital machines and electronic devices
Availability for extensive travel at short notice
Knowledge of inkjet printing technology in water-based ink
Knowledge of RIP software and color management
Knowledge of color theory and materials/chemicals
Knowledge of textile digital machine processes
Good communication skills and customer-focused
Fluent in Italian and English
Self-motivating with ability to manage a large service territory
Knowledge of personal computers, Windows and Linux
customer-focused
strong communication
self-motivated
inkjet printing technology (water-based ink)
RIP software and color management
color theory and materials/chemicals