Information technology specialist
2 settimane fa
Job Summary The IT Desktop Support Engineer is responsible for providing technical assistance and support to end users for hardware, software, and network-related issues. This role ensures the smooth operation of the organization's desktop computing environment, troubleshooting incidents, performing installations, and maintaining IT assets. Key Responsibilities Provide first-line technical support for desktops, laptops, printers, and mobile devices (Windows, mac OS, Linux as applicable). Install, configure, and maintain operating systems, applications, and hardware components. Troubleshoot and resolve hardware and software issues in person, remotely, or via phone/email/ticketing system. Set up new user accounts, profiles, and manage access permissions within Active Directory and related systems. Support and maintain network connectivity issues (Wi-Fi, LAN, VPN). Perform regular system updates, antivirus management, and patching. Maintain and update asset inventory for all IT equipment and licenses. Assist with IT onboarding/offboarding processes for employees. Document technical procedures, resolutions, and maintain knowledge base articles. Coordinate with vendors for warranty and repair services when needed. Support the IT team with larger infrastructure or project initiatives. Qualifications Education & Experience: Bachelor's degree or diploma in Information Technology, Computer Science, or a related field (or equivalent experience). 1–3 years of experience in IT support, desktop support, or helpdesk roles. Technical Skills: Strong knowledge of Windows 10/11, mac OS, and Microsoft 365 environment. Familiarity with Active Directory, Group Policy, and Exchange/Outlook administration. Experience with ticketing systems (e.g., Service Now, Jira, Freshservice). Understanding of basic networking (TCP/IP, DNS, DHCP, VPN). Knowledge of remote desktop tools and endpoint management platforms (e.g., Intune, SCCM). Basic troubleshooting for printers, Vo IP phones, and peripheral devices. Soft Skills: Excellent communication and interpersonal skills. Strong problem-solving and multitasking abilities. Customer-focused mindset with a professional attitude. Ability to work independently and collaboratively in a team environment. Preferred Certifications (Optional) Comp TIA A+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation Comp TIA Network+
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Information Technology Application Specialist
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Stage Information Technology
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Milano, Lombardia, Italia Choice Consulting SRL A tempo pienoCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time hybrid role for an IT Business Analyst at Choice Consulting SRL. The role is based in Milan, with some work from home allowed. The Information Technology Business Analyst will be responsible for analyzing business processes, identifying business requirements, and...
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Information Technology Specialist
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Milano, Italia Sharp Brains A tempo pienoJob Summary The IT Desktop Support Engineer is responsible for providing technical assistance and support to end users for hardware, software, and network-related issues. This role ensures the smooth operation of the organization's desktop computing environment, troubleshooting incidents, performing installations, and maintaining IT assets.Key...
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Information Technology Specialist...
6 giorni fa
Milano, Italia Sharp Brains A tempo pienoJob Summary The IT Desktop Support Engineer is responsible for providing technical assistance and support to end users for hardware, software, and network-related issues.This role ensures the smooth operation of the organization's desktop computing environment, troubleshooting incidents, performing installations, and maintaining IT assets.Key...
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Information Technology Specialist
2 settimane fa
Milano, Italia Sharp Brains A tempo pienoJob Summary The IT Desktop Support Engineer is responsible for providing technical assistance and support to end users for hardware, software, and network-related issues. This role ensures the smooth operation of the organization's desktop computing environment, troubleshooting incidents, performing installations, and maintaining IT assets. Key...
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Information Technology Specialist
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Milano, Italia Adecco A tempo pienoIT Specialist per la gestione dell'infrastruttura IT e il collegamento tra le esigenze locali e la sede centrale, garantendo efficienza e sicurezza tecnologica.
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Information Technology Specialist
2 settimane fa
Milano, Italia Adecco A tempo pienoIT Specialist per la gestione dell'infrastruttura IT e il collegamento tra le esigenze locali e la sede centrale, garantendo efficienza e sicurezza tecnologica.
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Information Technology Specialist
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Via Milano, Italia Sharp Brains A tempo pienoJob SummaryThe IT Desktop Support Engineer is responsible for providing technical assistance and support to end users for hardware, software, and network-related issues. This role ensures the smooth operation of the organization's desktop computing environment, troubleshooting incidents, performing installations, and maintaining IT assets. Key...
