Brand Adviser

Jil Sander is an international luxury brand led by design, quality and functionality. Progressive and experimental, it delivers an enduring wardrobe for women and men fusing elements from different genres, in a play of contrast that produces a variety of garments and accessories that are evenly sumptuous, practical, and iconic. Technology and the hand-made, natural and high-performance materials, feminine and masculine, daywear and glamour, complement each other, balancing invention and purity of forms. The constant collaboration with artists, photographers, filmmakers, musicians, and artisans constantly adds resonance and depth to the vision. Jil Sander is looking for the perfect profile as Client Advisor for our Boutique in Milan . Deliver an exceptional luxury experience, welcoming every client with professionalism, warmth and genuine care. Build long-term relationships based on trust, loyalty and personalized service, creating memorable experiences that encourage repeat business. Consistently achieve and exceed individual and boutique sales targets through proactive client development and business generation. Maintain an active client portfolio using CRM tools, ensuring regular outreach, appointment setting, follow-up communications and after-sales service. Actively generate new business opportunities by acquiring new clients and strengthening relationships with existing ones. Maintain accurate customer information including purchase history, product preferences, wish lists, special requests and follow-up activities. Demonstrate exceptional product knowledge across all categories while continuously monitoring luxury market trends and competitors. Ensure impeccable visual standards and product presentation, reflecting the excellence expected from Jil Sander. A passionate luxury retail professional. Able to transform every client interaction into a long-term business opportunity. Flexible, adaptable and comfortable working in a dynamic luxury retail environment. Minimum 3–5 years’ experience in luxury fashion retail. Excellent clienteling and CRM management skills. Strong understanding of luxury customer expectations and high-end service standards. Availability to work weekends and public holidays. They are trusted advisors, brand ambassadors and business developers who create meaningful client relationships while consistently delivering commercial excellence. Salary range (gross annual salary): starting from €30,000 ~ National Collective Bargaining Agreement (CCNL): Textile Industry ~€8.00 meal vouchers ~ Company welfare benefits This position is also open to candidates belonging to protected categories pursuant to Italian Law No. If you would like to join an international environment in the luxury industry and actively contribute to company performance, we look forward to receiving your application. #JS Privacy policy available here: