Account Management Specialist

15 ore fa
Bardi PR, Provincia di Parma; Emilia-Romagna, Italia PayPal, Inc. Tempo pieno
In this role, you will collaborate with internal teams to optimize process quality and account performance. You'll propose and implement improvements to boost efficiency and business outcomes, while monitoring merchant health and guiding strategic decisions. You'll drive revenue retention and growth through thoughtful account strategies and cross-functional coordination, shaping long-term value for Pay Pal's merchants. This position offers exposure to cross-border payments and a fast-paced, data-driven environment that rewards collaboration and initiative. balanced hybrid work model generous paid time off healthcare coverage for you and family Collaborate with internal teams to influence process quality Provide analytical insights to support business decisions Develop and execute account strategies aligned with Pay Pal's vision Oversee onboarding, integration, and customer experience for merchants Coordinate cross-functional teams to deliver results aligned with account plans Forecast revenue and report sales activities using CRM tools (e.g., Salesforce) 3+ years relevant experience and a Bachelor's degree OR equivalent experience Experience in account management, client success, or sales in payments/tech/finance Ability to build and maintain relationships with senior executives Cross-functional collaboration experience with product, engineering, and operations Excellent communication and negotiation skills Proficiency with CRM tools to manage pipelines and forecast revenue

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