IT Support Engineer Intern

2 giorni fa

Torrazza Piemonte TO, Italia Amazon A tempo pieno

PLEASE NOTE THIS IS A POSITION TO START IN 2025 - We do not offer any 2024 start date.

Amazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees, the team works together to efficiently deliver items to customers. In the fulfilment centres, millions of items are picked and packed annually, while delivery teams work to get orders to customers on time. Safety is the top priority, and the operations culture is defined by teamwork, diversity, and a shared work ethic that keeps the business running smoothly. The team takes pride in delivering the quality service Amazon is known for globally.

Key job responsibilities

As an IT support engineer intern, you will gain valuable hands-on experience in a fast-paced, customer-centric environment, working alongside industry-leading engineers to solve complex technical challenges. Key aspects of the role include:

  • Delivering the consistently high level of IT support our customers have come to expect.
  • Managing and deploying a diverse array of IT devices and technologies across our various site types.
  • Dive deeply into technical details, diagnose, and reproduce straightforward issues with Amazon technology products (e.g., services, tools, data solutions, etc.).
  • Regular contact with the Amazon Operations teams and identify process improvement or standardization opportunities for the European network.
  • You will work on innovative projects that have a direct impact on our customer experience.
  • Proactively identify opportunities to improve processes and standardize systems, all with an eye towards enhancing the customer experience.

A day in the life

As an Amazon Operations IT intern, you will have the opportunity to work alongside the industry’s brightest engineers who innovate every day on behalf of our customers. You will be matched to a local IT supervisor where you are based and a mentor. You will work together with the local IT team to provide technical support to the Operations network. You will have the opportunity to impact the evolution of Amazon technology as well as lead mission-critical projects early in your career. Your work will contribute to solving some of the most complex technical challenges in the company.

In addition to working on an impactful project, you will have the opportunity to engage with Amazonians for both personal and professional development, expand your network, and participate in fun activities with other interns throughout your internship. No matter the location of your internship, we give you the tools to own your experience and learn in a real-world setting.

Amazon is the perfect place to start your career We hire people who have a passion for learning, innovation and hard challenges. Amazon will provide you with the skills and support to unlock your potential.

About the team

Amazon Operations IT teams keep Amazon’s operations running smoothly by resolving complex hardware, software, server and infrastructure issues. Our support model is based on both on-site and remote support teams spread across our network. We provide IT services to all Amazon Operations buildings, from Robotics Fulfilment Centers to Delivery Stations.

Intern Community

As an Amazon Intern, you'll be part of a vibrant, supportive community that empowers your growth and development. You'll collaborate with interns from around the world, networking and participating in social events to broaden your perspectives. You can also join specialized groups focused on areas like sustainability to explore your diverse interests.

Support

The internship program provides a robust support system, including weekly intern office hours, dedicated IT and HR support, and a program team committed to your success. This ensures you have the guidance and assistance needed to thrive.

Learning Sessions

Exclusive learning sessions will further enhance your skills, granting you access to Amazon's cutting-edge learning platforms and the expertise of industry leaders. These structured development opportunities will prepare you for the next step in your career.

Opportunities

Upon successful completion of the internship, you may be considered for a graduate role or a second internship, allowing you to continue your journey with Amazon. Additionally, you'll enjoy a competitive monthly salary, relocation support, and access to a range of employee benefits.

Internship Start Dates across the year

We are hiring interns to start anytime from January through September 2025. Each month, we'll hold 1-2 onboarding days for new hires.

BASIC QUALIFICATIONS

Currently in your penultimate or final year and working towards a university degree in IT / Computer science / Engineering or other tech fields.

  • Eligible to complete a full-time internship of 3-6 months.
  • Highly proficient in both spoken and written English and Italian (Common European Framework of Reference C1).

PREFERRED QUALIFICATIONS

Basic knowledge of at least one of the following: systems, networks, or operating systems, including concepts like deployment, troubleshooting, and system upgrades on client devices and/or IT infrastructure.

  • Familiarity with Microsoft Windows 10 and Windows Server operating systems.
  • Strong problem-solving and analytical skills, with the ability to identify process improvements and innovative solutions.
  • Excellent communication and teamwork skills, able to collaborate effectively with others.
  • Demonstrated curiosity, proactivity, and willingness to take on challenges in an ambiguous, fast-paced environment.
  • Experience with troubleshooting Networks (LAN/WAN).

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

Posted: October 25, 2024 (Updated about 6 hours ago)

Posted: November 23, 2024 (Updated about 12 hours ago)

Posted: October 31, 2024 (Updated about 13 hours ago)

Posted: November 15, 2024 (Updated about 17 hours ago)

Posted: November 22, 2024 (Updated about 17 hours ago)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

#J-18808-Ljbffr

  • Global IT Support Specialist

    2 giorni fa

    Torrazza Piemonte, Piemonte, Italia Amazon A tempo pieno

    About the RoleWe are seeking a highly skilled and motivated Global IT Support Specialist to join our Amazon Operations team. As an IT support engineer intern, you will play a critical role in delivering exceptional customer service and ensuring the smooth operation of our global infrastructure.Key ResponsibilitiesProvide technical support to customers...

  • It Systems Engineer Europe

    6 giorni fa

    Piemonte, Italia Buscojobs A tempo pieno

    7 giorni fa Come Innovate Motion with us We are seeking for the Europe Region a detail-oriented and experienced IT Systems Engineer to join our Europe IT team in our new IT Infrastructure Competency center in Asti, Italy. In this role, you will be the key person in the design and implementation of a dedicated OT Core System infrastructure aligned with...

  • IT Support specialist

    20 ore fa

    Settimo Torinese (TO), Italia ADHR GROUP - AGENZIA PER IL LAVORO A tempo pieno

    La Divisione Permanent Recruitment di ADHR Group ricerca per conto di un nostro cliente un/a: IT SUPPORT SPECIALIST L'azienda opera nel settore automotive e ricerca una persona che, in affiancamento all’IT Senior Site Support, si occuperà di supportare lo stabilimento negli aspetti informatici hardware e software. La figura riporterà direttamente...

  • IT Support specialist

    2 settimane fa

    Settimo Torinese (TO), Italia ADHR GROUP - AGENZIA PER IL LAVORO A tempo pieno

    La Divisione Permanent Recruitment di ADHR Group ricerca per conto di un nostro cliente un/a: IT SUPPORT SPECIALIST L'azienda opera nel settore automotive e ricerca una persona che, in affiancamento all’IT Senior Site Support, si occuperà di supportare lo stabilimento negli aspetti informatici hardware e software. La figura riporterà direttamente...

  • Devops Engineer

    6 giorni fa

    Piemonte, Italia Buscojobs A tempo pieno

    Synthesis3 è un'azienda nata nel 2001 per fornire Consulenza in ambito Sviluppo Software e operare come System Integrator a supporto dei processi aziendali. Ospita al proprio interno una Software Factory che gestisce in autonomia le commesse per i propri clienti, applicando la metodologia “Agile”. Posizione Siamo alla ricerca di un DevOps e System...

  • Técnico It

    5 mesi fa

    Piemonte, Italia Confidenziale A tempo pieno

    Il nostro cliente è una prestigiosa Azienda operante nel settore alimentare e ci ha incaricati della selezione di un: TECNICO IT La risorsa, verrà inserita nell'ufficio IT e si occuperà di tutte le attività connesse alla gestione informatica dell'azienda Ruolo e Responsabilità: Helpdesk Gestione ticket interni IT Configurazioni pc, stampanti,...

  • Avionic Test Hw Engineer

    5 mesi fa

    Piemonte, Italia Confidenziale A tempo pieno

    Importante Azienda, brand di Importante Azienda, è leader in 54 paesi nella Ricerca e Selezione del personale, sviluppo di Career & Skills, Consulenza IT & Engineering e System Integration, per potenziamento del proprio organico in ambito Aerospace & Defence, ricerca figure di: AVIONIC TEST HARDWARE ENGINEER Attività principali: - Analisi rientri dal...

  • Cloud Engineer

    6 mesi fa

    Piemonte, Italia Confidenziale A tempo pieno

    ESPRIMO Srl, società di consulenza informatica che opera dal 2002 su tutto il territorio nazionale ed internazionale, a supporto delle imprese, si colloca nel settore dell’Information Technology proponendosi come obiettivo quello di fornire una vasta gamma di prodotti, servizi e soluzioni nelle aree più strategiche per l’impresa, come: Infrastrutture...

  • Cloud Engineer

    1 settimana fa

    Piemonte, Italia Buscojobs A tempo pieno

    Bit è un System Integrator ICT giovane ed innovativo, con sedi a Torino e Milano. Opera su 3 diversi modelli di business: Sviluppo di soluzioni turnkey e maintenance Sviluppo di prodotti in ambito Cloud e IOT Attività di consulting La Mission dell’azienda è supportare i propri Clienti, dislocati su tutto il territorio nazionale, nella...

  • Junior Software Engineer ambito Esg Risk

    1 settimana fa

    Moncalieri (TO), Italia Intesa Sanpaolo Group A tempo pieno

    Località: Moncalieri (TO), IT Società: Intesa Sanpaolo S.p.A. Intesa Sanpaolo è un gruppo bancario internazionale, leader in Italia e fra i primi 5 gruppi dell'area euro con oltre 20 milioni di clienti in Italia e all’estero. Estremamente innovativo è anche motore di crescita sostenibile e inclusiva, con impatto concreto sulla società e con un...

  • Automation engineer

    2 mesi fa

    Torrazza, Italia Amazon Italia Logistica S.R.L. A tempo pieno

    Descrizione Le attività operative sono il fulcro di un’azienda come Amazon e una delle parole d’ordine quando si tratta di ottimizzare i processi interni è “automazione”.In qualità di Automation Engineer, dovrai assicurare che i nostri sistemi automatizzati funzionino con la massima efficienza, così che i nostri clienti ricevano gli ordini nei...

  • Senior It Manager

    6 giorni fa

    Piemonte, Italia Buscojobs A tempo pieno

    Dot Academy è parte di Dot Group SB, gruppo di imprese operanti nel mondo della formazione, delle HR, della ricerca e selezione del personale con l’obiettivo di esportare un modello di business virtuoso in ambito formazione, placement e recruitment. Dot Academy in particolare, lavora come facilitatore per le aziende supportandole in ogni fase della...

  • Technical Support Specialist

    4 giorni fa

    Piemonte, Italia Buscojobs A tempo pieno

    Scopo del ruolo Fornisce un supporto tecnico specialistico di secondo livello sui sistemi e programmi in uso al SOC. Principali responsabilità Gestisce la governance degli incidenti con i dipartimenti interessati (Operations e il Designer di IT, Network e SSGG) e mantiene in efficienza gli applicativi di Security. Propone sviluppi tecnici e...

  • Quality Engineer

    5 mesi fa

    Piemonte, Italia Confidenziale A tempo pieno

    STAFF S.P.A Agenzia per il Lavoro Filiale di CUORGNE' (TO) RICERCA URGENTEMENTE per importante DITTA operante nel settore Stampaggio a caldo acciaio sita in BUSANO (TO) n. 1 QUALITY ENGINEER - IMPIEGATO UFFICIO QUALITA' Il QUALITY ENGINEER supporta il Direttore Qualità nelle varie attività di assicurazione e controllo qualità dello...

  • Export Sales Engineer

    2 giorni fa

    Piemonte, Italia Buscojobs A tempo pieno

    Export Sales Engineer - Impianti industriali Descrizione del lavoro Multinazionale operante nel settore degli impianti industriali Ricerca Export Sales Engineer per sviluppare il mercato internazionale La cliente è una solida multinazionale, presente a livello globale, operante nel settore degli impianti industriali. L'Export Sales Engineer avrà le...

  • Cloud Operations System Engineer

    2 settimane fa

    Piemonte, Italia Tesisquare Spa A tempo pieno

    TESISQUARE , with 29 years of experience, founded in Bra (CN) and active nationally and internationally, is a technology partner specialized in the design and implementation of collaborative digital ecosystems in supply chain management processes. The company is constantly engaged in the implementation of innovative platforms and solutions to support the...

  • IT Field Manager

    6 mesi fa

    Piemonte, Italia Confidenziale A tempo pieno

    aziendaVuoi entrare a far parte dello staff di una realtà moderna, strutturata e dinamica nel settore informatico Allora fatti trovare! Company, di Venaria Reale cerca, per società leader nel settore delle Telecomunicazioni ed energie rinnovabili, la figura di IT FIELD MANAGERPosizioneLa risorsa sarà il responsabile dei servizi IT e si occuperà della...

  • Desktop Configuration Engineer Europe

    3 giorni fa

    Piemonte, Italia Buscojobs A tempo pieno

    We are seeking for the Europe Region (17 locations, 2800 IT managed computers) a detail-oriented and experienced Desktop Configuration Engineer to join our Europe IT team and be a part of our new IT Infrastructure competence center in Italy. In this role, you will be responsible for configuring and optimizing client endpoint systems to ensure optimal...

  • Senior It Program Manager Ambito Regulatory Reporting

    1 settimana fa

    Piemonte, Italia Buscojobs A tempo pieno

    Senior IT Program Manager ambito Regulatory Reporting & Accounting System Località: Moncalieri (TO), IT Società: Intesa Sanpaolo S.p.A. Intesa Sanpaolo è un gruppo bancario internazionale, leader in Italia e fra i primi 5 gruppi dell'area euro con oltre 20 milioni di clienti in Italia e all’estero. Estremamente innovativo è anche motore di crescita...

  • Logistic Engineer

    6 mesi fa

    Piemonte, Italia Confidenziale A tempo pieno

    Descrizione Mansione Importante Azienda Inhouse ricerca per azienda automotive di Poirino: Logistic Engineer Responsabilità La risorsa inserita nella business unit Aftermarket si occuperà di: gestione della pianificazione della produzione Gestione, analisi ed elaborazione dei dati relativi all'attuale programma di produzione a supporto del team...