Global Bespoke Ambassador Milano Sales Channels
2 mesi fa
At Ermenegildo Zegna the talents and passion of our people are the pillars of our success. Which is why we’re looking for a Global Bespoke Ambassador in Milan to contribute to our proud legacy and help shape our vibrant future.
What makes you, makes ZegnaThe legacy of Zegna would not exist if it weren’t for the unique skills of every person on our team; the makers, masters, designers and doers. Everyone contributes. BASIC PURPOSE OF THE JOB
P romote and develop the Personalization business in multiple geographies, guiding commercial events and initiatives with top customers. Coordinate with Regions and HQ to plan and execute trunk shows and 1:1 appointments, providing clients with a world class personalized experience and product offer. What makes up your day Step into a hands-on, minds-on work environment where every challenge and opportunity helps you realize your full potential. In this role, you will be in charge of: Business Development
Achieve projected sales plan for every single event/activation promoting Bespoke, MTM and MTO business;
Develop the Personalization business by partnering with Store and Area Managers to identify potential clients and outreach strategies, assessing client purchase history and product preferences;
Liaise with the CVM department with the aim to build qualitative/quantitative databases of clients;
Collect and analyze data related to Personalization business including sales, new client acquisition and client activation and prepare monthly, seasonal and year-end analysis;
Identify opportunities to grow Personalization business; review existing Bespoke customer portfolio by store; develop strategic plans for TOP customers including outreach and delighting opportunities;
Identify and recommend improvements to Personalization Projects selling format to create a more elevated experience and increase revenues;
Complete recap reports following all store visits to identify actions taken, results achieved, follow up activities and potential opportunities;
Closely monitor, understand and analyze the competitive landscape for Personalization services across the region;
Plan and manage regional Personalization trunk show/VIP events calendar;
Customer Relationships & Customer Service
Fully accountable for the execution of Bespoke and MTO Uber Luxury activations including appointments in-store, offsite events and at-home;
Ensures orders are delivered within timeframe committed;
Partner with GM’s and Area Managers of focus doors to provide added support and provide a VIP client experience at trunk shows and events;
Ensure the highest levels of Personalization services are provided and that the customer receives the 'perfect' fit for his body silhouette;
Reinforce standards on Personalization services to minimize rejection rates;
Manage customer complaints, provide technical assistance and escalate complaints as needed;
Consolidate customer complaints with regards to product in terms of accuracy of measurement and other manufacturing faults and review with business partners (including HQ, retail and wholesale)
Recommend solutions and expedite process to meet customer's needs;
Product
Develop a thorough understanding of products to inspire customers' trust, especially with regards to providing styling advice.
People
Ensure that all in-store staff are able to communicate effectively to customers regarding Bespoke and MTM products & services;
Identify in store MTM referents for key doors: provide in-store training and assess skill development;
Provide training and tools to wholesale accounts to facilitate the growth of regular day-to-day MTM business vs. seasonal trunk shows including but not limited to product measurement training and order processing overview.
What makes you, makes our team
When you join Zegna, you join a team, working together to shape the future of our company. For this role, we’re looking for someone with:5+ years prior experience in contact with final customer
Proven track record of delivering results
Track record of successfully developing and maintain Selling Capabilities
Sensibility and appreciation of Luxury product
Results orientation
Communication and influencing skills (all levels of the organization as well as external partners)
University degree or equivalent experience required
Fluent spoken and written English, other languages is a plus
What makes you, makes our legacy
Retail is more than just the act of selling products. Our Sales Channels & Retail teams bring our customers into our global community, sharing with them our creativity and craft, as well as our story and the journey of each item. These relationships are nurtured by our in-store teams and fostered by our headquarters and regional offices, who, together, are responsible for the definition, implementation, and execution of our retail strategy. It is collaboration, one of shared passion and tenacity, which ensures a level of excellence and a consistent client experience whether visiting our stores in Milan or Beijing.
Production & Services
Production & Services
Production & ServicesOur Production & Services teams, which includes Technical Design, Production, and Operations, bring the artistry of our garments to life. These passionate and skilled individuals are responsible for the entire manufacturing and delivery process: from the sourcing of superior raw materials, to the careful construction of each piece, to how they are delivered to our customers.
These teams are divided into two areas: textiles and apparel. Since 1910, we have been guided by the vision of our founder, Eremengildo Zegna, to create the world's most beatutiful fabrics. Today, our textile teams continue this tradition, creating fabrics and accessory collections through a considered combination of craftmanship and innovation. Our apparel production units and teams that create our ready to wear, made to measure, knitwear, and leather goods, produce garments according to our high quality standards and innovative processes and techniques. Thanks to our from sheep to shop, vertically-integrated approch the combined effort of each team ensures that the exceptional quality and vision we’ve become known for is present at every step along the way.Marketing & Customer Experience
Marketing & Customer Experience
Marketing & Customer ExperienceWe tell our stories through more than just garments. Our Marketing & Customer Experience teams ensure that our journey is reflected in every touchpoint, from our campaigns and social media posts to how we delight customers in-store and online. We strive to create an inspiring and unique connection with each client, a true luxury experience that speaks authentically to our proud history and vibrant future.
Most of these teams are based at our our global headquarters in Milan. The CRM and Content Brand Marketing teams, however, are present globally. Those at our headquarters define Zegna’s brand image and overarching strategy, while those in the regions collect market insight and adapt the central strategy to meet the needs and cultures of local markets.Manage & Support
Manage & Support
Manage & SupportOur Manage & Support teams ensure that everything runs smoothly. They ensure that people and processes are all heading in the right direction, that complex challenges are overcome, and that all our teams contribute to the growth and evolution of our company. In addition to supporting our staff, our Human Resources, Finance, Legal, and IT teams also take strategic decisions about how we operate as a business today, and where our business will be tomorrow. They are present at our headquarters in Milan as well as in the regions.
Design, Plan, Develop
Design, Plan, DevelopArtistic talent and creative expression are key to our collections. So is craftsmanship, as we constantly tailor our traditions to reflect the evolving needs of our customers. These characteristics all can be found in our teams that Design, Plan, and Develop the garments for our collections.
The majority of these teams are based at our offices in Italy and Switzerland. Our Made to Measure ambassadors, however, can be found around the globe, due to the personal nature of this service. Whether based in Milan or our New York store, these teams work together so that our brand speaks with a single creative voice. They also collaborate to guarantee our products possess the excellence, innovation, and attention to detail our customers expect.Related Positions Contribute to our proud legacy, and shape our vibrant future, as what makes you, makes Zegna.
Related Positions Contribute to our proud legacy, and shape our vibrant future, as what makes you, makes Zegna. VIEW OPEN POSITIONS
#J-18808-LjbffrAbbiamo altre offerte di lavoro attuali relative a questo settore che potete trovare qui sotto
-
Global Bespoke Ambassador
2 settimane fa
Milano, Italia Ermenegildo Zegna A tempo pienoAt Ermenegildo Zegna the talents and passion of our people are the pillars of our success. Which is why we’re looking for a **Global Bespoke Ambassador **in **Milan** to contribute to our proud legacy and help shape our vibrant future. **What makes you, makes Zegna** The legacy of Zegna would not exist if it weren’t for the unique skills of every person...
-
BRIONI Bespoke Ambassador
5 giorni fa
Milano, Lombardia, Italia Brioni Italia S.r.l. A tempo pienoBRIONI Bespoke Ambassador page is loaded BRIONI Bespoke Ambassador Apply locations MILANO time type Full time posted on Posted 5 Days Ago job requisition id R134701 SummaryBRIONI Bespoke AmbassadorAbout usSince 1945, the Brioni style is one of effortless modern elegance. It stems from excellence through in-house sartorial savoir-faire and continuous...
-
Brioni Bespoke Ambassador
3 settimane fa
Milano, Italia Groupe Kering A tempo pienoSummary BRIONI Bespoke Ambassador About us Since 1945, the Brioni style is one of effortless modern elegance. It stems from excellence through in-house sartorial savoir-faire and continuous research in exceptional materials. In addition to its state-of-the-art Bespoke service, the House offers unparalleled, made in Italy, ready-to-wear, leather goods,...
-
BRIONI Bespoke Ambassador
5 giorni fa
Milano, Lombardia, Italia Brioni Italia S.r.l. A tempo pienoDescription BRIONI Bespoke Ambassador About us Since 1945, the Brioni style is one of effortless modern elegance. It stems from excellence through in-house sartorial savoir-faire and continuous research in exceptional materials. In addition to its state-of-the-art Bespoke service, the House offers unparalleled, made in Italy, ready-to-wear, leather...
-
Brioni Bespoke Ambassador
5 giorni fa
Milano, Lombardia, Italia Kering A tempo pienoBRIONI Bespoke AmbassadorAbout usSince 1945, the Brioni style is one of effortless modern elegance. It stems from excellence through in-house sartorial savoir-faire and continuous research in exceptional materials. In addition to its state-of-the-art Bespoke service, the House offers unparalleled, made in Italy, ready-to-wear, leather goods, shoes and...
-
Brioni Bespoke Ambassador
2 settimane fa
Milano, Italia Kering A tempo pienoBRIONI Bespoke AmbassadorAbout usSince 1945, the Brioni style is one of effortless modern elegance. It stems from excellence through in-house sartorial savoir-faire and continuous research in exceptional materials. In addition to its state-of-the-art Bespoke service, the House offers unparalleled, made in Italy, ready-to-wear, leather goods, shoes and...
-
Brioni Bespoke Ambassador
2 settimane fa
Milano, Italia Kering A tempo pienoBRIONI Bespoke AmbassadorAbout usSince 1945, the Brioni style is one of effortless modern elegance. It stems from excellence through in-house sartorial savoir-faire and continuous research in exceptional materials. In addition to its state-of-the-art Bespoke service, the House offers unparalleled, made in Italy, ready-to-wear, leather goods, shoes and...
-
New Channels Support
2 mesi fa
Milano, Italia Acqua Di Parma A tempo pieno**Position**: Acqua di Parma is currently looking for a **New Channels Intern** to join our International Sales team based in Milan. Reporting to the New Channels Coordinator, he/she will support the global activities for managing B2B clients, including following activities: - Daily client management portfolio: Hotel, Villas, Yachts, Airlines and Corporate...
-
Kering Eyewear Business Analyst Global Channels
2 settimane fa
Milano, Italia Groupe Kering A tempo pienoSummary About Us Kering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle. Through our industry...
-
Sales Ambassador Milano
2 settimane fa
Milano, Italia CPM Italy A tempo pieno**Vuoi un mini spoiler su CPM?** Ci prendiamo cura dei maggiori brand mondiali da oltre 80 anni attraverso diverse attività, dal merchandising alle vendite, dalla consumer activation al supporto clienti fino alla formazione sul prodotto. Questa è CPM, una realtà internazionale forte e dinamica, come le persone che ne fanno parte. Per te, rappresenta la...
-
Global Public Ticketing Coordinator
1 mese fa
Milano, Italia Fondazione Milano Cortina 2026 A tempo pienoAre you passionate about shaping the ticketing experience for major global sporting events? Do you thrive in collaborative environments and excel in implementing strategic initiatives? Join our team at Fondazione Milano Cortina 2026 as a Global Public Ticketing Coordinator and play a key role in the roll-out of the Global Public Sales and Servicing Strategy...
-
Global Public Ticketing Coordinator
3 settimane fa
Milano, Italia Fondazione Milano Cortina 2026 A tempo pienoAre you passionate about shaping the ticketing experience for major global sporting events? Do you thrive in collaborative environments and excel in implementing strategic initiatives? Join our team at Fondazione Milano Cortina 2026 as a Global Public Ticketing Coordinator and play a key role in the roll-out of the Global Public Sales and Servicing Strategy...
-
Milano - Brand Ambassador Per Eventi
2 settimane fa
Milano, Italia We Sales Academy A tempo pienoAgenzia di marketing e comunicazione è alla ricerca di Brand Ambassador per unirsi al nostro vibrante team di promozione, operante in eventi nei centri commerciali, negozi e supermercati di Milano e zone limitrofe. Sei interessato/a ad un'opportunità di lavoro che ti offre flessibilità e possibilità di crescita professionale e personale? Potresti essere...
-
Global Public Ticketing Coordinator
5 giorni fa
Milano, Lombardia, Italia Fondazione Milano Cortina 2026 A tempo pienoAre you passionate about shaping the ticketing experience for major global sporting events? Do you thrive in collaborative environments and excel in implementing strategic initiatives? Join our team at Fondazione Milano Cortina 2026 as a Global Public Ticketing Coordinator and play a key role in the roll-out of the Global Public Sales and Servicing Strategy...
-
Brand Ambassador Milano
2 mesi fa
Milano, Italia Manpower Srl A tempo pienoManpower ricerca BRAND AMBASSADOR MILANO per COSINE ITALY SRL, azienda leader nel campo della vendita e del marketing. Vuoi un mini spoiler su Cosine Italy? Cosine Italy combina dati, informazioni, esperienza e creatività per impostare strategie di vendita efficaci. Siamo un gruppo di persone brillanti e creative che lavorano un luogo in cui vengono...
-
Global Public Ticketing Coordinator
7 giorni fa
Milano, Italia Milano Cortina 2026 A tempo pienoTake the chance to work for the Organization in charge of **delivering one of the biggest and most prestigious events in sport field!** Feel the Olympic and Paralympic energy joining us at Fondazione Milano Cortina 2026, leaving a mark in the sport history! **BREAK THE ICE!** **Fondazione Milano Cortina 2026** is the Organizing Committee for the Olympic...
-
Junior Brand Ambassador
4 settimane fa
Milano, Italia Reve A tempo pienoSiamo specializzati nell’offrire un servizio di marketing e pubblicità per conto di grandi aziende internazionali. Abbiamo un portfolio clienti importante che ci affida la gestione degli sponsor e della pubblicità. Da più di 10 anni siamo presenti con la nostra esperienza nelle città di **Milano**, Bologna, Padova, Torino, Genova, Livorno, Roma,...
-
Sales Assistant Milano Duomo
2 mesi fa
Milano, Italia Adecco Sales & Marketing Milano A tempo pienoAdecco Sales & Merchandising ricerca, per Azienda cliente, che opera nel settore degli accessori in un'ottica di consumo consapevole e sostenibile, in centro a Milano un/a Sales Assistant Il/la candidato/a svolgerà le seguenti attività legate alla vendita dei prodotti: Accoglienza e assistenza alla vendita, garantendo un'ottima customer experience; Cura...
-
Sales Advisor Milano
3 settimane fa
Milano, Italia Boggi Milano A tempo pienoFor our beautiful Store in Milano **,** we are looking for a motivated, enthusiastic **Sales Advisor** with great interpersonal skills, willing to work in a dynamic and engaging fashion environment. **Responsibilities and tasks**: - Providing an excellent customer service - Establishing and maintaining strong customer relationship - Achieving excellent...
-
Milano, Italia Kering A tempo pienoKERING EYEWEAR Marketing Specialist Centralized ChannelsKERING EYEWEAR Marketing Specialist Centralized Channels About UsKering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique 'ensemble' of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and...
