Future Department Manager Opportunities

1 mese fa

Provincia di Venezia, Italia Burberry A tempo pieno

Future Department Manager Opportunities - Veneto Outlet Noventa Di Piave

Department:

City: Venice

Location: IT

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

Supporting the Store Manager to drive category performance with supervision of sales team to ensure great customer experiences. Driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience and Burberry Behaviours.

RESPONSIBILITIES

  • Lead sales associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs.
  • Work to drive sales for an assigned category including partnering with the Store Manager on sell-through, team training on assigned category.
  • Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies.
  • Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customers.
  • Drive partnership on the selling floor between sales associates, specialists, stock and operations team.
  • Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions.
  • Working closely with the Store Manager to develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews.
  • Lead the integration of new joiners to the business.
  • Lead by example by delivering the Burberry Experience to customers when necessary.
  • Partner with Store Manager and Training to take ownership of Burberry Experience training within the store. Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates.
  • Resolve difficult customer issues and escalate to management when necessary.
  • In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales.
  • Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible.
  • Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level.
  • Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations.
  • Create and maintain an open, positive and harmonious work environment.
  • Assist with the opening and closing of store which includes securing doors, windows and merchandise, successful alarming of store and POS procedures.
  • Additional duties as required.

PERSONAL PROFILE

  • Advanced knowledge of POS system.
  • Ability to handle complex customer service issues; (i.e. dissatisfied customers, complaints, returns, repairs & after-sales).
  • Able to use a fluent and professional dialogue with clients and staff.
  • Previous experience with Apple mobile devices and comfortable with the use of digital tools.
  • 3-5 years previous supervisory or management experience in retail sales.

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

#J-18808-Ljbffr

  • Future Department Manager Opportunities

    2 settimane fa

    Provincia di Venezia, Italia Burberry A tempo pieno

    INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers, and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide...

  • Future Department Manager Opportunities

    1 mese fa

    Venezia, Italia Burberry A tempo pieno

    Future Department Manager Opportunities - Veneto Outlet Noventa Di Piave Department:City: VeniceLocation: ITINTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided...

  • Future Department Manager Opportunities

    2 settimane fa

    Venezia, Italia Burberry A tempo pieno

    Future Department Manager Opportunities - Veneto Outlet Noventa Di Piave Department: City: Venice Location: IT INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided...

  • Future Department Manager Opportunities

    2 settimane fa

    Venezia, Italia Burberry A tempo pieno

    Future Department Manager Opportunities - Veneto Outlet Noventa Di Piave Department: City: Venice Location: IT INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided...

  • Future Department Manager Opportunities

    1 mese fa

    Venezia, Italia Burberry A tempo pieno

    Future Department Manager Opportunities - Veneto Outlet Noventa Di PiaveDepartment: City: VeniceLocation: ITINTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided...

  • Future Department Manager Opportunities

    4 settimane fa

    Venezia, Italia Burberry Limited A tempo pieno

    INTRODUCTION At Burberry, we believe creativity opens spaces.Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.We aim to provide an...

  • Future Department Manager Opportunities

    2 settimane fa

    Venezia, Italia Burberry A tempo pieno

    INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers, and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide...

  • Future Department Manager Opportunities

    2 settimane fa

    Venezia, Italia Burberry A tempo pieno

    INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers, and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide...

  • Future Department Manager Opportunities

    2 settimane fa

    Venezia, Italia Burberry A tempo pieno

    INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers, and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.We aim to provide an...

  • Department Manager

    5 mesi fa

    Venezia, Italia Primark A tempo pieno

    BR Department Manager Venezia Descrizione posizione Primark, realtà internazionale del Fashion Retail con punti vendita in Italia e più di 5. collaboratori, continua la sua espansione nel territorio italiano aprendo nuovi negozi nei prossimi mesi.Vuoi far parte anche tu di questo ambizioso progetto?Entrando nella nostra realtà avrai la possibilità di...

  • Future Department Manager Opportunities

    1 mese fa

    Venezia, Italia Burberry Limited A tempo pieno

    INTRODUCTION At Burberry, we believe creativity opens spaces.Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.We aim to provide an...

  • Future Cruise Consultant

    7 mesi fa

    Provincia di La Spezia, Liguria, Italia Costa Crociere A tempo pieno

    READY TO CREATE EXCEPTIONAL GUEST EXPERIENCES? Drive success. Live your ambition. **WHO WE ARE**: Welcome to our global community of 17,000 professionals from 70 different countries! At Costa, we value trust and transparency, where everyone is heard. **Future Cruise Consultant**: **YOUR LIFE ONBOARD**: As a Future Cruise Consultant, you will be...

  • Department Manager

    6 mesi fa

    Provincia di Biella, Piemonte, Italia Prem1er A tempo pieno

    Multinazionale europea specializzata nella creazione, produzione e distribuzione di articoli sportivi è alla ricerca di figure per il ruolo di: **DEPARTMENT MANAGER COD. 21655** La risorsa, in collaborazione con la Direzione di Negozio, avrà la responsabilità di individuare, implementare e attuare le strategie commerciali necessarie a soddisfare le...

  • Future Cruise Consultant

    4 settimane fa

    Provincia di La Spezia, Liguria, Italia Costa Crociere A tempo pieno

    READY TO CREATE EXCEPTIONAL GUEST EXPERIENCES? Join Costa today and learn how! **WHO WE ARE**: Welcome to our global community of 17,000 professionals from 70 different countries! At Costa, we value trust and transparency, where everyone is heard. **Future Cruise Consultant**: **YOUR LIFE ONBOARD**: As a Future Cruise Consultant, you will be responsible for...

  • Department Head

    2 settimane fa

    Venezia, Italia Culture Digitali Srl A tempo pieno

    Descrizione Venezia, una città storica e ricca di cultura. La descrizione della posizione è importante per capire le esigenze dell'azienda e del ruolo. Primark, una realtà internazionale del Fashion Retail con punti vendita in Italia e oltre 5 collaboratori, continua la sua espansione nel territorio italiano aprendo nuovi negozi nei prossimi mesi. Siamo...

  • Department Head

    2 settimane fa

    Venezia, Italia Culture Digitali Srl A tempo pieno

    Descrizione Venezia, una città storica e ricca di cultura. La descrizione della posizione è importante per capire le esigenze dell'azienda e del ruolo. Primark, una realtà internazionale del Fashion Retail con punti vendita in Italia e oltre 5 collaboratori, continua la sua espansione nel territorio italiano aprendo nuovi negozi nei prossimi mesi. Siamo...

  • Department Head

    2 settimane fa

    Venezia, Italia Culture Digitali Srl A tempo pieno

    Descrizione Venezia, una città storica e ricca di cultura. La descrizione della posizione è importante per capire le esigenze dell'azienda e del ruolo.Primark, una realtà internazionale del Fashion Retail con punti vendita in Italia e oltre 5 collaboratori, continua la sua espansione nel territorio italiano aprendo nuovi negozi nei prossimi mesi.Siamo...

  • Technicial Molding Department Leader

    7 mesi fa

    Provincia di Bergamo, Lombardia, Italia GRAMMER AG A tempo pieno

    We're looking for Visionaries, enablers and innovation drivers. Breaking new ground. Realizing innovative ideas. Helping to shape the future of mobility. At GRAMMER, you can make a big difference - for yourself as well. As a global partner to the automotive industry, we are successful worldwide with our two divisions Automotive and Commercial Vehicles....

  • Department Head

    1 mese fa

    Venezia, Italia Culture Digitali Srl A tempo pieno

    VeneziaDescrizione posizionePrimark, realtà internazionale del Fashion Retail con punti vendita in Italia e più di 5 collaboratori, continua la sua espansione nel territorio italiano aprendo nuovi negozi nei prossimi mesi.Vuoi far parte anche tu di questo ambizioso progetto?Entrando nella nostra realtà avrai la possibilità di lavorare in punti vendita...

  • Department Manager

    6 mesi fa

    Provincia di Asti, Piemonte, Italia H&M A tempo pieno

    **Unternehmensbeschreibung** **Stellenbeschreibung** Ein großartiger Look besteht aus der perfekten Zusammenstellung individueller Teile. Ein großartiges Unternehmen besteht aus der perfekten Zusammenstellung individueller Persönlichkeiten. Als Department Manager bei H&M schaffst du eine positive und dynamische Atmosphäre in deinem Team und somit die...