On Site Support
4 settimane fa
Job Description Syntax is a business entity with more than 250 employees and offices across the national territory (Piedmont, Lombardy, Emilia Romagna, Lazio, Apulia). The company is rapidly evolving, with an annual production increase of over 20%, and operates in emerging and strategic sectors such as Information and Communication Technology, Plant Engineering, Green Energy and Mobility. Its mission is to support the growth of small, medium and large enterprises in both the private and public sectors, serving more than 1,300 clients nationwide. Role Scope & Support Hours The position provides on-site support from 8:00 AM to 5:00 PM LT. The role focuses on Field Support operations, including troubleshooting, diagnostics and ticket resolution requiring physical intervention. Activities include IMACD operations and Break-Fix support on laptops, desktops and connected peripherals, with direct interaction at end-users' desks when remote support is not sufficient. Device & Workplace Management Responsibilities include the installation, administration and maintenance of Windows workstations used in production lines, assembly areas, R&D environments and shopfloor, according to Client Windows image standards. The role also covers management of workplace peripherals (monitors, docking stations, keyboards, mice), Android tablets, Raspberry devices, TV dashboards (DOME) and Totems used within industrial and business environments. Additional activities include administration of Inkjet, Laser, Matrix, Label and Zebra printers, as well as physical relocation of MFP units and bulk printer movements. Required Skills Troubleshoot, diagnose, and resolve tickets requiring on-site Field Support IMACD and Break-Fix support for laptops, desktops, and connected peripherals Installation, administration, and maintenance of Windows computers (production, assembly, R&D, shopfloor) Administration and maintenance of workplace peripherals (monitors, keyboards, mice, docking stations) Administration and maintenance of Android tablets, Raspberry devices, TV dashboards (DOME) and Totems Administration of Inkjet, Laser, Matrix, Label and Zebra printers Physical relocation of MFPs and bulk printer moves Coordination with Level 2 RDS teams and Service Desk for ticket resolution Active use of Known Error Database (KEDB) for operational efficiency Identification of recurring incidents and creation of KB articles (shift-left initiatives) Participation in audit, security, risk, and compliance activities when applicable Full ownership of Break-Fix activities and service requests requiring on-site presence Scheduling interventions with end-users to minimize disruption Hardware collection and withdrawal during user offboarding High-priority support for VIP users and critical devices Fluency in Italian and English Contract Type & Compensation The position is offered under a fixed-term employment contract. Annual Gross Salary up to €25,000, depending on experience and skill level. Candidates with lower seniority may be evaluated for a proportional compensation adjustment. Equal Opportunity & Anti-Discrimination Policy This job offer is open to all genders. We promote equal opportunities.
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On Site Support
1 settimana fa
Forlì, Italia Syntax S.C.Ar.L. A tempo pienoJob DescriptionSyntax is a business entity with more than 250 employees and offices across the national territory (Piedmont, Lombardy, Emilia Romagna, Lazio, Apulia).The company is rapidly evolving, with an annual production increase of over 20%, and operates in emerging and strategic sectors such as Information and Communication Technology, Plant...
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Industrial Site Manager: Commissioning
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Forlì, Italia Agap2 Italia A tempo pienoUn'importante azienda nel settore industriale è alla ricerca di un Site Manager per gestire attività operative on-site per progetti industriali. Il candidato ideale coordinerà team e subappaltatori, assicurando il rispetto dei tempi, della qualità e della sicurezza. Sono richiesti laurea o diploma tecnico e esperienza nella gestione di progetti simili....
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Italian-Speaking Customer Advisor — Athens On-Site
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Forlì, Italia Altro A tempo pienoA global customer service provider is searching for an Italian-Speaking Customer Advisor to join their team on-site in Athens, Greece.This full-time role offers comprehensive relocation support and a chance to grow in a vibrant multicultural environment.Ideal candidates will be fluent in Italian and have strong English skills.Key responsibilities include...
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Italian-Speaking Customer Advisor — Athens On-site
2 settimane fa
Forlì, Italia Cross Border Talents A tempo pienoA global customer service provider is searching for an Italian-Speaking Customer Advisor to join their team on-site in Athens, Greece. This full-time role offers comprehensive relocation support and a chance to grow in a vibrant multicultural environment. Ideal candidates will be fluent in Italian and have strong English skills. Key responsibilities include...
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Site Manager
1 settimana fa
forlì, Italia Agap2 Italia A tempo pienoSite ManagerLa figura ricercata gestirà attività operative on-site per progetti industriali e impiantistici, coordinando team, subappaltatori e interfacce con il cliente, garantendo tempi, qualità e sicurezza.ResponsabilitàMonitorare planning, milestone, SAL e reportistica tecnica.Supportare la gestione di commissioning, testing e start‑up degli...
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Site manager
4 settimane fa
Forlì, Italia Agap2 Italia A tempo pienoSite Manager La figura ricercata gestirà attività operative on-site per progetti industriali e impiantistici, coordinando team, subappaltatori e interfacce con il cliente, garantendo tempi, qualità e sicurezza. Responsabilità Monitorare planning, milestone, SAL e reportistica tecnica. Supportare la gestione di commissioning, testing e start‑up degli...
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Site Manager
4 giorni fa
Forlì, Italia Agap2 Italia A tempo pienoChi Siamo:Parte del Gruppo MoOngy, AGAP2 è un leader europeo nei servizi di consulenza ingegneristica e IT, con una presenza consolidata in 14 paesi.Dal ****, AGAP2 Italia opera con successo nei settori chiave, tra cui Automotive, Aerospace, Industrial Automation, Energy, Oil & Gas, Betting & Gaming, Fashion & Luxury, Finance, e Healthcare.Posizione: Site...
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Site Manager
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Forlì, Italia Agap2 Italia A tempo pienoChi Siamo:Parte del Gruppo MoOngy, AGAP2 è un leader europeo nei servizi di consulenza ingegneristica e IT, con una presenza consolidata in 14 paesi.Dal ****, AGAP2 Italia opera con successo nei settori chiave, tra cui Automotive, Aerospace, Industrial Automation, Energy, Oil & Gas, Betting & Gaming, Fashion & Luxury, Finance, e Healthcare.Posizione: Site...
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Site Manager
1 settimana fa
Forlì, Italia Agap2 Italia A tempo pienoChi Siamo:Parte del Gruppo MoOngy, AGAP2 è un leader europeo nei servizi di consulenza ingegneristica e IT, con una presenza consolidata in 14 paesi.Dal ****, AGAP2 Italia opera con successo nei settori chiave, tra cui Automotive, Aerospace, Industrial Automation, Energy, Oil & Gas, Betting & Gaming, Fashion & Luxury, Finance, e Healthcare. Posizione: Site...
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Site Manager
2 giorni fa
Forlì, Italia Agap2 Italia A tempo pienoChi Siamo: Parte del Gruppo MoOngy, AGAP2 è un leader europeo nei servizi di consulenza ingegneristica e IT, con una presenza consolidata in 14 paesi. Dal ****, AGAP2 Italia opera con successo nei settori chiave, tra cui Automotive, Aerospace, Industrial Automation, Energy, Oil & Gas, Betting & Gaming, Fashion & Luxury, Finance, e Healthcare. Posizione:...
