Impiegato/a Remote Support Service
1 giorno fa
Passionate about blockchain technology and the future of digital finance?What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Let's see what it takes What you will do :Provide efficient and excellent customer support in crypto trading via live chat, tickets, and emailHandle customer inquiries, order disputes, and appealsProvide valid, accurate information and solutions to customer requestsManage complaints and appeals, including follow-ups on escalations when requiredMaintain up-to-date knowledge of the company's trading platform and general market conditionsUnderstand customers' needs and deliver constructive feedback to the management teamContinuously seek ways to improve team performance and work efficiencyBe a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidaysWhat you need to succeed in this role :Native Japanese and strong English proficiency (minimum B2; C1 preferred)At least 6–12 months of online customer support experience, preferably in crypto or financial servicesExperience in live chat support and handling customer inquiriesStrong analytical, logical thinking, and problem-solving skillsProof validation skills or payment / banking knowledgeFinancial background is strongly preferredPositive and responsible attitudeCrypto industry knowledge is a plusCRM experience is an advantageBenefits and Perks :Flexible scheduleOpportunity to work fully remotelyInclusive international environmentCompensation in USDRewards systemGood bonuses for referring friendsPaid intensive training and probationWork-life balanceResponsive management interested in your growth and long-lasting cooperationGreenhouse conditions for self-developmentThe items listed in this section may vary depending on the terms of your engagement. independent contractors may not be eligible for all of these. SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.Grab the chance to join us and send your CV in English , pointing out your outstanding skillsVisit our website : are a multinational company with unbiased views. Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.
#
-
Operations Support Staff
2 settimane fa
Provincia di Venezia, Veneto, Italia Go Remote Staff A tempo pienoAn exciting and long-term opportunity awaits with a dynamic and growing firm specializing in air cargo logistics and booking platforms. Join us as an** Operations Support Staff** member and contribute exceptional service and support to our clients and partners through innovative solutions and reliable operations. As an **Operations Support Staff** member,...
-
Supporto Operativo Service
1 giorno fa
Provincia di Roma, Italia Olivetti A tempo pienoRicerchiamo persone motivate e brillanti, da inserire nel ruolo di service support applications services. Identificare e diagnosticare errori e problemi Cassificare e registrare le richieste di supporto e fornire soluzioni Supportare l'identificazione del problema Inoltrare, se necessario, i problemi irrisolti a un livello di supporto più elevato ...
-
Italian Support Specialist
2 giorni fa
Provincia di Venezia, Italia Altro A tempo pienoA leading customer support company is looking for an Italian Customer Support Specialist. In this role, you will support Italian-speaking customers and provide excellent service in various formats. Candidates must have C2 proficiency in Italian and B2 in English. The position offers both onsite and remote work options, along with a full relocation package...
-
Italian Support Specialist
2 giorni fa
Provincia di Venezia, Italia Cross Border Talents A tempo pienoA leading customer support company is looking for an Italian Customer Support Specialist. In this role, you will support Italian-speaking customers and provide excellent service in various formats. Candidates must have C2 proficiency in Italian and B2 in English. The position offers both onsite and remote work options, along with a full relocation package...
-
Service Support Applications Services
1 giorno fa
Provincia di Roma, Italia Olivetti A tempo pienoRicerchiamo persone motivate e brillanti, da inserire nel ruolo di service support applications services. Nell'ambito delle proprie attività, le persone dovranno: Identificare e diagnosticare errori e problemi Cassificare e registrare le richieste di supporto e fornire soluzioni Supportare l'identificazione del problema Fornire consigli agli utenti sulle...
-
Supporto Operativo Service
4 settimane fa
Provincia di Roma, Italia Experis A tempo pienoExperis, brand di ManpowerGroup presente in 54 paesi, grazie ai servizi integrati di Consulenza IT&Technology, Resourcing di professionisti specializzati, sviluppo di Career & Skills con Experis Academy, è il technical partner ideale per ogni azienda che necessita di realizzare progetti in ambito Cyber Security, Business Transformation, Cloud &...
-
Hybrid Apps Service Support Engineer
4 settimane fa
Provincia di Roma, Italia Experis A tempo pienoUn'agenzia di consulenza IT cerca un esperto di service support applications per fornire supporto tecnico in un ambiente ibrido, con tre giorni in sede a Pomezia e due da remoto. I candidati devono avere una solida conoscenza dei sistemi operativi Linux e Windows Server, nonché competenze in scripting e Kubernetes. L'assunzione è a tempo indeterminato, con...
-
TECNICO SERVICE
4 settimane fa
Provincia di Reggio nell'Emilia, Italia Ali Professional A tempo pienoCome HeadHunter della Divisione Ali Professional Search & Selection , per azienda HVAC su ABANO TERME (PD) cerco il seguente profilo professionale tecnico-ingegneristico : EXPORT SERVICE ENGINEER - REMOTE MONITORING Assistenza tecnica da remoto principalmente, solo su Clienti ESTERI Corsi di formazione per gli installatori principalmente...
-
Remote Junior Service Admin
7 giorni fa
Casalnuovo di Napoli, Italia Altro A tempo pienoA leading life sciences company is seeking a Junior Service Admin Coordinator in Napoli, Italy.This role involves acting as a liaison between customers and field service engineers to identify service needs and ensure effective order administration.The ideal candidate will have a high school diploma, excellent English and Italian language skills, and a...
-
Venezia, Italia Cross Border Talents A tempo pienoA leading customer support company is looking for an Italian Customer Support Specialist. In this role, you will support Italian-speaking customers and provide excellent service in various formats. Candidates must have C2 proficiency in Italian and B2 in English. The position offers both onsite and remote work options, along with a full relocation package...
