Night Manager Full Time

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Club Ambrosiano, home of the famous Torneo Avvenire, is one of the best clubs in Milan dedicated to sport, well-being and family entertainment. Thanks to our tennis heritage and a long history of excellence in athlete training, we provide members young and old with a variety of programs to stay active, healthy and inspired.
Close to the Udine metro stop and with parking facilities, the over 30,000 sq m Club Ambrosiano offers some of the best sporting facilities in east Milan. Our experts are on hand to help you get the most out of our tennis and padel services, fitness areas, group classes, games and events for the whole family. Hospitality is a fundamental pillar in the image of the Club and in the orientation of members and customers.
As Sport Manager you are responsible for ensuring our Sport offering is implemented and delivered in line with Aspria’s mission. You will implement and deliver our sports strategies in the Club. You will aim to deliver a world class service that exceeds the expectations of members of all ages and inspire them to enjoy the benefits of an active lifestyle. As a member of the Club’s management team, you will collaborate closely with other Heads of Department and the Club Manager to implement central strategy at a club level.
Services

Deliver high quality Sport services, including environment, programmes and services across our gym areas, group exercise, tennis courts and junior sporting activity programmes.
Ensure the sports, tennis and padel programmes cater for all member profiles. Supervise all adult and junior Tennis Academy programmes, including tournament calendars, maintaining a strong relationship with the Tennis Federation.
Organize and coordinate summer and winter camps for children.
Deliver our Aspria philosophy including assessments, referrals and programme prescription to drive member engagement across our full product and service offering.
Manage a team of 40–50 freelance group‑class instructors and oversee the coordination of the weekly group exercise schedule.
Recruit, coach and develop the team to deliver best possible service and maximise member sentiment.
Ensure appropriate resource management, through effective monthly, weekly and daily planning of the team, giving relevant attention to peak periods.
Ensure personal and team compliance to company guidelines.
Ensure all Sports areas are kept clean, tidy and well maintained at all times.
Conduct regular audits of sport areas and create, deliver and implement a plan of continuous improvement to deliver a world class environment.
Ensure optimum functionality and upkeep of fitness equipment including liaising with third parties and in‑house maintenance teams.
Commercial Management

Alongside the Club Manager and Operations Director, drive the commercial success. This includes monitoring local market and competitor businesses.
Assist with the creation of member events involving sport activities.
Deliver budgeted revenues, gross margins, overheads and payroll costs within the sport area, studio departments and ensure budgeted profitability is achieved.
Analyse key information and reports to drive member usage, utilisation and feedback and thereby optimise member engagement and enjoyment of the club’s sport offering.
General Management

Play an active role within the club’s leadership team and provide input on cross‑department initiatives (tennis, padel, classes, kids activities).
Support the Club Manager to the day‑to‑day management of the club.
Management of at least collective 90 classes/week.
Penetration and occupancy rate of sports courses, tennis and junior programmes
Degree or Master qualification in Fitness and Sports related field is necessary
Strong experience working in the sports (tennis preferred), fitness or health related industries
At least 3 years experience in leading a team in a service orientated health & fitness or sports business
Commercial acumen & strong drive to positively impact profitability
Strong written and verbal English
Good Microsoft Office skills
The knowledge of Tennis is a plus
The position of Sport Manager is a full‑time role based in Tennis Club Ambrosiano. Travel or transfers may be required.
Reporting to: Club Manager
Freelance Coaches, Trainers and Instructors.
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