Service Coordinator

5 giorni fa


Genova, Italia Accelleron A tempo pieno

At Accelleron, we go further. Building on the heritage of more than 100 years as ABB Turbocharging, you will join a team of true experts in an exciting international environment that share a commitment to excel, to be a trusted partner in supporting our customers in the gradual change towards sustainable industries with innovative technology, expertise and smart solutions. We are driving diversity and inclusion across all dimensions as we welcome and celebrate individual differences.

Job Overview
For our division located in Genova we are looking for a Service Coordinator who will support and coordinate service work done at site and ensure it complies with Accelleron’s and customer's standards, procedures and policies. You will be a single point of contact for the customer during the execution of a Service job.

Key Responsibilities
In this role your main tasks will be to build and maintain sustainable relationship with customer and manage customer requirements and customer enquiries as well as ensure continuous communication. You will coordinate, plan, schedule and oversee all service jobs with necessary resources, spare parts and logistics tasks. You will support customer’s satisfaction management by ensuring that Accelleron fulfils its contractual obligations and business requirements and ensure the required quality is delivered and the health, safety and environmental issues are competently managed. You will review the scope of the work and ensure that all parties fulfil their contractual obligations, particularly in regard to claims and changes. You will manage the Service order process in a timely manner from quotation to invoicing and cash collection and all required reporting and documentation. You will ensure all necessary data has been registered in a timely manner in the system as well as ensure the transfer of Service findings to the product/system of the Local Business units to improve their offerings. Your daily tasks include cooperation and coordination of activities with other units and teams to harmonize Service activities and to maximize Service sales at every opportunity.

Required Skills
For the above activities, an educational background in Mechanical/Marine/Management Engineering would be preferred. You need to have some experience in this position or in a related area. Very good knowledge of the English language and MS Office are also required. You should have a continuous improvement mindset as well as problem solving and strategic thinking skills. Excellent ability to work in a team and willingness to travel will complete your profile. Basics in SAP, good verbal and written communication skills would be an advantage.

Qualifications
Minimum of 2 years of experience in the marine or power generation sector, specifically in a service coordination role.

Company Culture And Values
We foster a work environment focused on sustainable customer relationships, client satisfaction, and collaborative success. Joining our team means becoming part of a company that values safety, integrity, innovation, and teamwork.

Location
Genova, Italy

Function
Service and Maintenance

Employment Contract Type
Regular/Permanent, Full-Time

Additional Information
Let’s write the future together. We look forward to receiving your application.

#J-18808-Ljbffr



  • Genova, Italia Compagnia Generale Trattori S.p.A. A tempo pieno

    Dal 1934 CGT, società del gruppo TESYA, commercializza, noleggia, assiste e propone ai suoi clienti soluzioni con i prodotti Caterpillar, gruppo internazionale del quale CGT è dealer, che produce macchine operatrici, motori e gruppi elettrogeni per i settori Costruzioni, Grandi Opere, Infrastrutture, Industria, Generazione di Energia e Costruzioni...


  • Genova, Italia Umana spa A tempo pieno

    Umana S.p.a ricerca, per importante azienda di Genova (GE) operante nel settore navale, un SERVICE COORDINATOR._ - La risorsa si occuperà di:_ - _ Gestione e organizzazione interventi della squadra técnica_ - _ Coordinamento lavorazioni e gestione deadline_ - _ Organizzazione trasferte e autorizzazioni_ - Risoluzioni problematiche e gestione imprevisti...


  • Genova, Italia Umana spa A tempo pieno

    Umana S.p.a ricerca, per importante azienda di Genova (GE) operante nel settore navale, un SERVICE COORDINATOR._ - La risorsa si occuperà di:_ - _ Gestione e organizzazione interventi della squadra técnica_ - _ Coordinamento lavorazioni e gestione deadline_ - _ Organizzazione trasferte e autorizzazioni_ - Risoluzioni problematiche e gestione imprevisti -...


  • Genova, Italia Wärtsilä A tempo pieno

    **Field Service Coordinator**: **Field Service Coordinator** Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we - Wärtsilians - deliver efficient, safe, and sustainable integrated products and solutions to...

  • Service Coordinator

    1 settimana fa


    Genova, Italia Accelleron A tempo pieno

    At Accelleron, we go further. Building on the heritage of more than 100 years as ABB Turbocharging, you will join a team of true experts in an exciting international environment that share a commitment to excel, to be a trusted partner in supporting our customers in the gradual change towards sustainable industries with innovative technology, expertise and...

  • Service Coordinator

    4 giorni fa


    GENOVA, Italia Accelleron A tempo pieno

    At Accelleron, we go further. Building on the heritage of more than 100 years as ABB Turbocharging, you will join a team of true experts in an exciting international environment that share a commitment to excel, to be a trusted partner in supporting our customers in the gradual change towards sustainable industries with innovative technology, expertise and...

  • Service Coordinator

    3 giorni fa


    GENOVA, Italia Accelleron A tempo pieno

    At Accelleron, we go further.Building on the heritage of more than 100 years as ABB Turbocharging, you will join a team of true experts in an exciting international environment that share a commitment to excel, to be a trusted partner in supporting our customers in the gradual change towards sustainable industries with innovative technology, expertise and...

  • Service Coordinator

    3 giorni fa


    GENOVA, Italia Accelleron A tempo pieno

    At Accelleron, we go further. Building on the heritage of more than 100 years as ABB Turbocharging, you will join a team of true experts in an exciting international environment that share a commitment to excel, to be a trusted partner in supporting our customers in the gradual change towards sustainable industries with innovative technology, expertise and...

  • Service Coordinator

    3 giorni fa


    GENOVA, Italia Accelleron A tempo pieno

    At Accelleron, we go further. Building on the heritage of more than 100 years as ABB Turbocharging, you will join a team of true experts in an exciting international environment that share a commitment to excel, to be a trusted partner in supporting our customers in the gradual change towards sustainable industries with innovative technology, expertise and...


  • Genova, Italia ABB A tempo pieno

    **Internship - Project and Service coordinator**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB...


  • GENOVA, Italia Abb Schweiz Ag A tempo pieno

    Internship – Project and Service coordinator At ABB, we are dedicated to addressing global challenges.Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB...


  • Genova, Italia Ocean Network Express A tempo pieno

    **1 Year contract** **JOB PURPOSE AND PRIMARY JOB RESPONSIBILITIES** Ensure high quality customer service and alignment to service delivery requested by the Company. Pro-actively process and coordinate in an accurate manner, customer requests ensuring that all instructions are respected effectively. Build strong customer relationships within Import...


  • Genova, Italia Ocean Network Express A tempo pieno

    **JOB PURPOSE AND PRIMARY JOB RESPONSIBILITIES** Contribute to smooth operational processes in the country, by delivering high quality about local port operations & empty equipment flows in cooperation with our central service unit in Poland. If applicable organize all empty transportation in most efficient way within given guidelines. The position of...


  • Genova, Italia Ocean Network Express A tempo pieno

    ** MATERNITY LEAVE SUBSTITUTION** **JOB PURPOSE AND PRIMARY JOB RESPONSIBILITIES** Ensure high quality customer service by delivering targets, objectives, and customer satisfaction. Pro-actively coordinate and manage booking and bill of lading acceptance process. Build strong customer relationships within the Export customer Service disciplines. Be an...


  • Genova, Italia We Tech Srl A tempo pieno

    Per nostra importante commessa in Genova città siamo alla ricerca di un Junior Digital Workplace Coordinator. La figura dovrà supportare l'Head of Digital Workplace nella gestione e ottimizzazione degli strumenti e delle piattaforme digitali aziendali. Il ruolo richiede la capacità di coordinare l'implementazione e il supporto di tecnologie digitali per...


  • GENOVA, Italia Oliver James Associates Ltd. A tempo pieno

    For a leader Cruise Line Company I'm looking for an IT Change Control Coordinator .The profile will join the Information Technology team as IT Change Control Coordinator, reporting to Head of IT Change control at the Company's Headquarter in Genoa - Italy.Activities:Coordinate production and non-production releases - Agree upon appropriate dates and times...


  • GENOVA, Italia Oliver James Associates Ltd. A tempo pieno

    For a leader Cruise Line Company I'm looking for an IT Change Control Coordinator.The profile will join the Information Technology team as IT Change Control Coordinator, reporting to Head of IT Change control at the Company's Headquarter in Genoa - Italy.Activities:Coordinate production and non-production releases - Agree upon appropriate dates and times...


  • Genova, Italia Oliver James Associates Ltd. A tempo pieno

    For a leader Cruise Line Company, I'm looking for an IT Change Control Coordinator . The profile will join the Information Technology team as IT Change Control Coordinator, reporting to the Head of IT Change Control at the Company's Headquarters in Genoa, Italy. Activities: Coordinate production and non-production releases - Agree upon...


  • GENOVA, Italia Oliver James Associates Ltd. A tempo pieno

    For a leader Cruise Line Company, I'm looking for an IT Change Control Coordinator.The profile will join the Information Technology team as IT Change Control Coordinator, reporting to the Head of IT Change Control at the Company's Headquarters in Genoa, Italy.Activities: Coordinate production and non-production releases - Agree upon appropriate dates and...


  • GENOVA, Italia Oliver James Associates Ltd. A tempo pieno

    For a leader Cruise Line Company, I'm looking for an IT Change Control Coordinator .The profile will join the Information Technology team as IT Change Control Coordinator, reporting to the Head of IT Change Control at the Company's Headquarters in Genoa, Italy.Activities: Coordinate production and non-production releases - Agree upon appropriate dates and...