Senior Project and Effectiveness Specialist
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About Us
JINGDONG Logistics (JD Logistics) is the logistics arm of JD.com and one of the world's leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer experience. As part of our rapid international expansion across Europe, JD Logistics is deploying world-class automated warehousing and fulfillment infrastructure. We are seeking a bilingual Continuous Improvement Specialist/Manager to drive Lean transformations, eliminate operational waste, standardise SOPs, and seamlessly align local European site operations with global HQ standards. Lead site-level Lean Six Sigma, Kaizen, and process optimization initiatives across warehouse departments, driving measurable productivity improvements, cost reductions, and operational standardization. The Scope: You will act as the strategic process bridge between local European warehouse operational teams and global Chinese engineering/operational excellence HQ, analyzing operational data and deploying global best practices. Productivity & Bottleneck Elimination: Lead cross-functional Kaizen events resulting in tangible throughput rate increases (UPH) across Inbound, Sorting, and Outbound cells. # Translate, adapt, and implement global HQ process standards into local site Standard Operating Procedures (SOPs) with 100% operational fidelity. # Cost & Defect Reduction (DPMO): Identify process failure modes and deploy root-cause corrective actions (5-Why, A3, 8D) to reduce defect rates and operational cost-per-unit. # Lean Culture Coaching: Deliver training on Lean tools, 5S standards, and Gemba walk frameworks to site managers, supervisors, and floor leads. Continuous Improvement Expertise: Minimum 3–5 years of experience leading Lean, Industrial Engineering, or Continuous Improvement projects within a high-volume warehouse, automated fulfillment center, or manufacturing plant. Language Requirement (Strict): Fluent/Bilingual proficiency in Mandarin and English is mandatory to enable seamless technical and operational collaboration with global HQ teams. . Certified Lean Six Sigma Green Belt or Black Belt. High proficiency in data analytics (SQL, Excel, PowerBI) and process mapping. Degree: Bachelor’s or Master’s degree in Industrial Engineering, Supply Chain Management, Operations, or a related technical discipline. At JD Logistics, we are committed to building an inclusive workplace where everyone can thrive. Employment decisions are made based on qualifications, merit, and business needs, regardless of race, ethnicity, gender, gender identity, sexual orientation, age, disability, religion, or any other characteristic protected by applicable law. Take the next step in your career and join one of the world's fastest-growing logistics companies.
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