Director Of Revenue Management

4 settimane fa


Milano, Italia Casa Brera, a Luxury Collection Hotel, Milan A tempo pieno

Director of Revenue Management – Casa Brera Casa Brera, a Luxury Collection Hotel, Milan is recruiting for the role of Director of Revenue Management. Reporting to the General Manager, the role is responsible for the following key objectives: Responsibilities Drive the overall Revenue performance of the property through strategic pricing, inventory management, demand forecasting, segmentation optimization and channel profitability. Establish and evolve a long‐term revenue strategy, ensuring alignment with brand positioning, market dynamics and stakeholder expectations. Lead the creation, implementation and continuous refinement of Revenue processes, SOPs, analytical tools in a first‐opening environment. Maximize RevPAR, Market Share, ADR, Premium Room and Suite Mix, and profit contribution across all segments. CORE WORK ACTIVITIES Analyzing and Reporting Revenue Management Data: Conduct daily, weekly, monthly performance analysis. Lead end‐of‐period analysis, identifying demand trends, need periods, opportunities and risks. Produce and present Owner reports and critiques, integrating STR performance, market trends, pace analysis, segmentation evolution and revenue risks. Conduct deep‐dive analysis on transient segments, promotions, channels, etc. Maintain accuracy and consistency of systems configurations (MARSHA, One Yield, HPP, distribution channels). Monitor online channels and competitive set to ensure price integrity, positioning and content accuracy. Lead STR Analysis weekly and monthly, identify market share gaps and develop corrective commercial actions. Build, review and update the annual Room Revenue Budget and collaborate on the Total Hotel Budget. Develop internal reporting tools to track KPIs and support decision making. Managing Revenue Strategy Provide critical input to property leaders for development of market sales strategy. Define and execute the property's pricing strategy, ensuring rate integrity, competitive positioning and commercial alignment. Develop transient, group and premium‐room strategies, incorporating seasonality, demand shifts, events and compression periods. Drive and monitor suite and premium room penetration, ensuring optimal inventory allocation and mix profitability. Lead the Group Base Build Strategy, evaluate opportunities and provide recommendations on displacement, pricing and contract terms. Ensure daily strategy deployment with FO, Reservations and Sales and verify alignment in execution. Ensure compliance with brand RM processes, PDP diagnostic assessments, and corporate initiatives. Provide revenue management functional expertise and leadership to general managers, property leadership teams and market sales leaders. Ensure that sales strategies and rate restrictions are communicated, implemented, and modified as market conditions fluctuate. Provide recommendations to improve effectiveness of revenue management processes. Building Successful Relationships Lead the Commercial Strategy Meetings (daily/weekly/monthly) ensuring cross‐functional alignment. Communicate brand initiatives, demand and market analysis to stakeholders and owners. Communicate market direction to revenue management, sales and hotel leaders. Develop and nurture positive working relationships with all departments to ensure flawless execution of strategies. Develop and manage internal key stakeholder relationships. Provide targeted and timely communication of results, achievements, and challenges to stakeholders. Additional Responsibilities Create, update and enforce Revenue SOPs, including premium allocation, upgrade principles, overbooking and tactical actions. Support onboarding and development of new team members. Ensure all systems (Marsha, HPP, One Yield, OTA extranets) are updated, clean and aligned with strategy. Lead cross‐functional projects related to efficiency, process optimisation, profitability and forecasting improvement. Represent the hotel in meetings with Ownership, corporate teams and key partners. Maintain strict documentation and data accuracy for audit and compliance purposes. What We Offer A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent. Part of Marriott International – the largest hospitality brand in the world, offering national and internal promotion opportunities. World‐class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family. Work alongside award‐winning, experienced hospitality professionals. Discounted room nights, meals and spa access in more than 9,000 hotels worldwide. Discounts for your friends and family. 5 € breakfast when staying at any of our European hotels. Wellness and sustainability initiatives. What We Look For Experience in the same role within international hospitality companies. Knowledge of Marsha, Opera, One Yield and other revenue management software and applications. Experience in openings and luxury hotels. Management Competencies Leadership Adaptability – Develop strategies and identify resources to implement and manage change; model flexibility in adjusting priorities; and communicate the need for change in a positive way that encourages commitment. Communication – Actively listen and use appropriate communication styles to deliver complex information in a clear concise way and influence others to accept a point of view, gain consensus, or take action. Problem Solving and Decision Making – Model and set expectations for solving complex problems, collecting and comparing information to evaluate alternatives, considering potential impact before making decisions, involving others to gain agreement and support, and guiding others to implement solutions. Professional Demeanor – Exhibit behaviours conveying confidence and command respect from others; make a good first impression and represent the company in alignment with its values. Managing Execution Building and Contributing to Teams – Lead and participate as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members. Driving for Results – Focus and guide others in accomplishing work objectives. Planning and Organising – Gather information and resources required to set a plan of action for self and/or others; prioritise and arrange work requirements to accomplish goals and ensure work is completed. Building Relationships Co‐worker Relationships – Develop and use collaborative relationships to facilitate the accomplishment of work goals. Customer Relationships – Develop and sustain relationships based on an understanding of customer needs and actions consistent with the company's service standards. Global Mindset – Support employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilise differences to drive innovation, engagement and enhance business results; and ensure employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability Organisational Capability – Evaluate and adapt the structure of organisational units, jobs, and work processes to best fit the needs and/or support the goals of an organisational unit. Talent Management – Provide guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise Revenue Management – Knowledge of revenue management concepts, processes and strategies such as average daily rate, revenue per available room, sales cycles and trends, account management, pricing and inventory management. Skill in using a Yield Management system and interpreting pricing and inventory reports. Research – Skill in collecting information from a variety of sources relating to market data, historical cycles, travel and tourism trends, and real estate market dynamics. Ability to know when to seek additional information and where to look to find it. Inventory Management – Ability to manage rooms and function space restrictions and thresholds using systems or manually in order to maximise revenue/profit across all segments. Computer Skills – Willingness to learn and ability to use computer systems and software packages to input, access, modify, store, or output information or to execute programmes and analyses. This includes ability to enter and retrieve data from computer systems using a keyboard, mouse, or trackball. Economics and Finance – Knowledge of economic principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data. Sales and Marketing – Knowledge of sales and marketing concepts including principles and methods for showing, promoting and selling products or services as well as marketing strategies and tactics. Basic Competencies Basic Computer Skills – Use basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). Mathematical Reasoning – Demonstrate ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work‐related issues. Oral Comprehension – Demonstrate ability to listen to and understand information and ideas presented through spoken words and sentences. Reading Comprehension – Demonstrate understanding of written sentences and paragraphs in work‐related documents. Writing – Communicate effectively in writing as appropriate for the audience. Career Advancement and Culture At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‐discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. We welcome you to join our global family. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Contact: Clique aqui para responder a este anúncio. Note: The role is open for directors, full‐time, finance and sales function in hospitality industry. Referrals will increase your chances of interviewing by 2×. J-18808-Ljbffr



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