Responsabile Punto Vendita/Store Manager/Retail Manager

h3Johnny Was, LLC /h3h3Position Overview /h3pAt Johnny Was, our mission is to inspire free-spirited optimism through beauty, authenticity, comfort and artistic expression. ph3Key Responsibilities /h3h3Business Attributes /h3ulliAbility to meet and exceed store sales plan while effectively managing payroll and expenses to drive profitability /liliAccountable for staffing the store and developing a high-performing, best-in-class team /liliDemonstrates strong business acumen, strategically forecasts, plans and budgets to the needs of the business /liliInnovative and entrepreneurial mindset to utilize all tools/support available within the framework of the business and drive topline results /liliAct as a brand ambassador in the local market/mall to drive brand loyalty and business /liliUnderstands and uses all retail systems and reporting tools /liliResponsible for store inventory control and loss prevention /liliImplement, maintain, and enforce all company operations, standards, and practices, ensuring compliance with policies and clear communication of all pertinent information to the entire team Develops a culture of trust, integrity, and excellence by modeling professionalism and setting clear performance expectations /li /ulh3Leadership Development Attributes /h3ulliOnboard, coach, develop, and motivate the team to meet performance goals through ongoing feedback, support, and accountability Partner effectively with HR to address performance concerns, maintaining accurate, timely, and compliant documentation /liliLead the sales team by example through sales efforts and customer service on the salesfloor to increase profitability. actively aware of personal and store metrics and achieves goals /liliModel and enforce dress code compliance /liliEnsure that customer and employee experience are prioritized over workload or tasking /liliDemonstrate confidence when leading the team and managing the store. has a high level of ownership and accountability for results, both personally and as a team /liliContribute to long-term growth by recruiting high level candidates and maintaining and developing a store team of managers and associates able to meet service and sales goals /li /ulh3Client Experience /h3ulliCultivate an inviting atmosphere that makes every client feel genuinely welcomed, engaged, and deeply valued /liliDevelop a client engagement mindset with the purpose of building long lasting relationships /liliLeverage data, tools, and key metrics to drive business results while increasing client retention and cultivating long-term loyalty /liliProvide a personalized and positive in-store experience by delivering excellent service, taking a solution-oriented approach to client inquiries, and efficiently handling all transactions and returns /liliDemonstrates leadership by playing an active role on the salesfloor /li /ulh3Qualifications Experience /h3ulliMinimum of 4+ years of sales management experience in luxury retail or related field /liliBachelor's degree in a similar field is preferred /liliAbility to analyze selling reports, identify business trends, and react quickly to the needs of the business /liliExcellent communication skills and the ability to lead a diverse team /liliStrong understanding of luxury fashion, trends, and visual merchandising /liliFlexibility to work demanding schedules, including weekends and holidays /liliAbility to stand for extended periods and lift up to 25 pounds /li /ulpThis Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condi /p #J-18808-Ljbffr