Team Lead
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Overview
As Team Lead, you will support the Country Product Manager with sales excellence, team leadership, and operations. This fast-track path aims to place you in the CPM role within about 6 months based on performance. You will own end-to-end sales and coach a small team of Language Coordinators, influencing hiring and onboarding in collaboration with the CPM. You'll also contribute to forecasting, budgeting, and strategic growth partnerships in a dynamic, on-site setting. This role offers a clear path to country leadership and meaningful impact on international education.
Retribuzione / Benefits
- fast-track progression to CPM
- international career opportunities
- staff and Friends & Family discounts on EF programs
- free access to EF Hello language app
- tuition reimbursement for continued education
- discounts with global travel and hospitality partners
Responsabilità
- Own the full sales cycle from first contact to close and consistently hit targets
- Lead and develop a team of 1–5 Language Coordinators; coach on calls, conversions and customer experience
- Support hiring, onboarding, and performance management with the CPM
- Act as second-in-command to the CPM; help with forecasting, budgeting, and performance tracking
- Contribute to sales strategy via market analysis, performance insights, and identifying growth opportunities
- Build partnerships with schools, universities, and local networks to drive growth
Requisiti fondamentali
- 3+ years of sales experience with a strong track record of closing deals
- 1–2 years of experience leading, mentoring, or coaching junior team members
- Bachelor's degree in Business or related field, or equivalent experience
- Strong leadership potential and ambition to move into a general management role
- Commercial mindset with the ability to think beyond individual sales
- Excellent communication and interpersonal skills
- Full fluency in Italian and English
- International experience (study, work, or travel abroad)
- Full working rights in Italy
- leadership potential
- communication
- interpersonal skills
- sales
- forecasting
- budgeting
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