Project Manager

ABOUT THE TEAM

Within Customer Services, the

Service Excellence & Customer Advocacy

department is responsible for driving continuous improvement in the quality of Aftersales activities, while also contributing to the future evolution of the Sales environment. New resources will be integrated primarily into the

Service Quality

area, within a dynamic and transversal organization strongly focused on quality improvement and operational excellence. The department enhances service quality by improving the processes implemented by dealers and repairers, supporting standardization, simplification, and effectiveness of daily operations. A key role is also played by the continuous development and enhancement of

portals, websites, and ICT tools

used by dealers and repairers in their day‐to‐day activities, with the objective of increasing efficiency, reliability, and overall service quality. The working environment promotes collaboration, innovation, and a data‐driven approach, offering the opportunity to contribute concretely to the end‐to‐end improvement of the customer experience.

ABOUT THE ROLE

We are looking for a

Project Manager & Power BI Reporting Specialist

who can combine strong project management capabilities with a solid data and analytics mindset.

In this role, you will be responsible for

managing end-to-end project

activities while designing and delivering impactful Power BI dashboards and reporting solutions that enable data-driven decision making.

You will work at the intersection of business, data, and technology, translating complex requirements into structured insights and actionable outcomes.

YOUR RESPONSIBILITIES

Plan, coordinate and deliver projects, ensuring alignment on scope,

timeline, budget and quality
Manage daily project activities, stakeholders, priorities and dependencies
Identify risks and issues, define mitigation actions and escalate when needed
Ensure proper

governance ,

documentation

and reporting throughout the project lifecycle
Translate business needs into reporting requirements and analytical use cases
Design, develop and maintain

Power BI dashboards and reports
Build and manage data models using

Power Query

and best practices
Define and track KPIs using

DAX
Ensure data accuracy, consistency and usability of reporting solutions
Integrate data from multiple sources (e.g. SharePoint, local files, data warehouses such as

Snowflake )
Manage data refresh processes and contribute to automation initiatives (e.g. Power Automate)
Perform data analysis using

SQL

and large datasets
Explore opportunities to leverage

AI and Copilot

features
Act as a key point of contact between business, digital and data teams
Facilitate meetings, workshops and progress reviews
Deliver clear, structured and data-driven communication
Support decision-making through reliable and timely insights

WHO YOU ARE

3–5 years of experience

in Project Management and/or Data & Analytics roles.
Degree in Business, Engineering, IT, or Data Analytics (or equivalent experience).
Project management certifications ( PMP, PRINCE2, Agile ) are a plus.
Strong knowledge of

Power BI

(reports, dashboards, data modeling, DAX).
Experience translating business needs into data-driven solutions,
Good knowledge of SQL and data environments (e.g.

Snowflake

is a plus).
Strong organizational and prioritization skills.
Analytical mindset and problem-solving attitude. Clear and structured communication.
Proactive and curious approach to data and continuous improvement.
Ability to work autonomously while managing multiple stakeholders.
Fluent

English

is mandatory. Additional languages are a plus.

WHY JOIN US

Work on data-driven and cross-functional projects
Be part of a dynamic environment at the intersection of business and analytics
Grow your skills in project management, data modeling and advanced reporting