Retail Store Specialist
4 settimane fa
The Retail Swiss Specialist is accountable to be a subject matter expert by having up to date knowledge on the products and unique offerings available onboard. The specialist is responsible for driving sales results, delivering distinctive guest experiences in assigned department or specialized functional area. They also maintain visual standards and cleanliness within the store, as well as ensure that stock levels on the floor are adequate (refilling stock as necessary). A retail sales specialist oversees monitoring their department, section, and/or floor and assisting in other departments when needed.
Builds trust as a credible expert through personal presence, social skills, general knowledge, and presentation.
Portrays a positive image of the onboard retail shops to all guests to build trust and credibility for the entire shop team.
Drives positive energy and activity on the sales floor.
Delivers brand service strategies and supports product initiatives.
Understands the overall market (e.g., Maintains selling floor presentations and marketing.
perpetual inventory activities.
Is willing to cross-train and work in all areas/locations as required.
luxury guest experience is of interest.
~Demonstrated track record for driving sales through building loyal customer relationships.
~ Minimum high school diploma, associate degree or beyond preferred; Respects and understands others and displays multi-cultural awareness.
Passion for selling a wide assortment of high-end and luxury products in a sophisticated retail environment aboard a luxury cruise ship.
To accommodate our diverse customer base, preference may be given to bilingual candidates depending upon the needs of the location.
Proficient knowledge of Microsoft applications and POS software.
Cross-Cultural Agility
Able to travel and live/work on a ship. Able to work 6 month contracts. Possess a valid passport and when possible seaman book copy.
Able to physically participate and effectively contribute in cruise line’s boat safety and emergency lifesaving drills as required.
Able to lift, pull, and push boxes of merchandise and fixtures throughout the store and lockers up to 55 lbs. Proficient English reading, writing and speaking skills.
Our North Star guides us to deliver equal employment opportunities for all individuals and to providing employees with an equitable work environment free of discrimination and harassment. So come onboard with us and celebrate a culture that attracts top talent with shared values and forms the foundation for a great place to work.
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