Receptionist / Patient Experience Manager

2 settimane fa

Milano, Provincia di Milano; Lombardia, Italia American Medical Centers Tempo pieno

American Medical Centers (AMC) Milan is looking for a Receptionist to join its clinical team.

Key responsibilities:

  • Patient reception and support (International and Italian patients)
  • Management of patient medical and administrative dossiers
  • General administrative support to the clinic
  • Appointment scheduling and patient communications

Requirements:

  • Fluent English (written and spoken) — mandatory
  • Fluent Italian (written and spoken) — mandatory.          
  • Strong interpersonal and hospitality skills
  • Accuracy, precision and attention to details
  • Prior experience in healthcare or private clinics preferred

Nice to have:

  • Previous experience with international insurances
  • Additional languages are a strong asset

Contract:

  • Freelance collaboration (Partita IVA)
  • Working hours to be defined

We are looking for professionals who demonstrate:

  • Strong patient communication and interpersonal skills
  • Empathy and patient-centered care
  • Ability to work in multi-disciplinary teams
  • Adaptability and flexibility in a dynamic environment
  • Problem-solving mindset and excellent bedside manner
  • Interest in working in an international healthcare setting

What we offer:

  • Opportunity to join the opening of a concierge / boutique clinic in Milan
  • Collaborative and multi-disciplinary environment
  • Flexible professional collaboration
  • Work with international patients and healthcare professionals

How to apply:

Send your CV and a cover letter in english to milan@amcenters.com or to CRadrizzani@amcenters.com

Job Types: Full-time, Part-time

Work Location: In person