Project Manager

Risk Manager I, Special Projects and InvestigationsJob ID: 3141444 | Amazon.com Services LLC - A57Selling Partner Trust and Store Integrity (TSI) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners, vendors and Amazon from fraud, counterfeit, and abuse as well as providing world‐class support and building loyalty with Amazon's millions of selling partners.The Special Projects & Investigations (SPI) team protects Amazon's WW stores by creating projects and programs focused on the detection of abuse at its earliest point and identifying the root causes, vulnerabilities or exploits to systematically address to prevent future abuse. Our growth requires highly skilled candidates who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, thrive in an environment of ambiguity and change, and are capable of breaking down and solving complex problems. We catch bad actors and stop online fraud; We are looking for an experienced Risk Manager with a background in risk or fraud investigations, regulatory compliance, intelligence, or a related field to join our Risk Mining team. On the Risk Mining team, you serve as the centralized intake for complex investigations and escalations. You conduct deep dive analyses using internal data systems and open source intelligence tools to uncover hidden patterns of fraud and abuse. You collaborate with cross‐functional partner teams, translating technical findings into clear business impacts and developing coordinated response plans. Key job responsibilitiesInvestigate and analyze new and emerging fraud and abuse trendsApply critical thinking and judgment to inform complex enforcement decisionsIdentify gaps in risk controls and recommend policy improvements to product ownersLeverage data analysis and investigative techniques to scale bad actor detection capabilitiesPartner with cross‐functional teams to implement risk mitigation strategiesCreate and maintain documentation of investigation processes and findingsMonitor key risk indicators and prepare regular reports for leadershipStay current on industry fraud trends and incorporate learnings into detection methodsBe able to clearly articulate in detail, verbally and in writing, the sequence of events, patterns, and risk signals leading to abuse/fraudA day in the lifeAs a Risk Manager, you will protect Amazon customers by identifying and stopping abuse in our stores. About the teamOur team brings together experts across multiple risk domains including fraud, cybersecurity, data security, internal risk threat intelligence, regulatory compliance and vendor risk. We combine specialized technical skills with broad risk management experience to tackle complex challenges. We're a diverse team that speaks 12 languages and codes in 4. We value experimentation, continuous learning, and supporting each other's growth. We celebrate taking calculated risks and finding innovative solutions to emerging threats. If you enjoy solving complex problems, uncovering hidden patterns in data, and working in a collaborative environment that encourages both technical excellence and creative thinking, come join usBasic Qualifications3+ years of operations, risk, fraud investigations industry experienceKnowledge of writing and optimizing SQL queries in a business environment with large‐scale, complex datasetsExperience delivering cross‐functional projectsBachelor's or postgraduate degree in Information Security, Computer Science, Data Science/Analytics, Intelligence Studies, Criminal Justice, International Studies or related disciplineExperience creating concise written reports that translate complex technical issues into actionable insights for diverse audiences, including technical teams, business stakeholders and executive leadershipPreferred QualificationsExperience in e‐commerce/online companies in fraud/risk control functionsExperience handling confidential information and maintaining professionalism in dealing with senior executivesExperience managing complex and fast‐moving issuesBackground in risk or fraud investigation, compliance, law enforcement, or intelligence operationsProficiency in foreign languages, particularly Mandarin, Russian, or TurkishTechnical experience with AWS services including Redshift, Neptune, or SageMakerStrong communication skills for explaining complex risk concepts to both technical and business audiencesAbility to solve complex problems in large technical systemsData analysis skills with experience using SQL, Python, or RExperience building detection models or conducting pattern analysisAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Dependent on the position offered, equity, sign‐on payments and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial and other benefits. Applicants should apply via our internal or external career site.
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