DevOps Engineer

DevOps Engineer Location: Full Remote (EU‐friendly time zones) Seniority: Mid to Senior Contract Type: Full‐time Language: Fluent English (Italian is a plus) About Orderman Orderman is a technology company delivering high‐reliability solutions for the hospitality and retail sectors. We build systems that ensure fiscal integrity, operational robustness, and cloud‐scale performance—serving Italy and multiple EU and not EU countries. Our culture values ownership, engineering excellence, and continuous improvement across a modern, observable, and secure platform. Role Overview You will design, build, and operate cloud infrastructure and deployment pipelines for a multi‐country, multi‐tenant platform composed of edge, cloud processing, operational portal, and analytics/DW. You'll enable fast, secure releases; strong observability; and compliant data flows—meeting strict audit SLAs. Key Responsibilities Kubernetes & Containers: Operate production Kubernetes clusters (EKS/AKS/GKE), manage Docker images (multi‐stage, Alpine base), helm charts, rollouts/rollbacks, autoscaling, health/readiness probes. CI/CD: Own pipelines in GitHub Actions / GitLab CI / Azure DevOps for build, unit tests, security scanning, artifact publishing, and Helm deployments across environments. Observability: Implement and evolve metrics, logs, and traces: Prometheus, Grafana dashboards, Loki + Promtail for structured JSON logs, OpenTelemetry instrumentation, Tempo as tracing backend; ensure actionable alerts and SLOs/SLIs. Security & Identity: Enforce mTLS between cloud and on premise components, everywhere, JWT for operator/admin calls; integrate Keycloak (OIDC, RBAC); manage certificates, keystore usage (OS/Android/iOS), and secure secrets. Data & Messaging: Support PostgreSQL (operational data per country), ClickHouse (DW, sharded/replicated), Object Storage (S3/Azure Blob/GCS/MinIO), and RabbitMQ (async workflows, retries, idempotency). Platform & Runtime: Containerize and operate .NET 8 / ASP.NET Core services (Cloud Backend), manage configurations, environment promotion, and performance tuning. Compliance & Audit: Maintain data partitioning per country and tenant; support audit SLAs via reliable ingestion, storage, and retrieval. Reliability & Incident Response: Participate in on‐call/incident rotations and continuous reliability improvements. Collaboration: Work closely with developers, QA, product, and operations to streamline release cycles and developer experience. Required Skills and Qualifications Experience: 3+ years in DevOps/SRE/Cloud Engineering operating production workloads. Cloud & K8s: Strong hands‐on with AWS (plus a working knowledge of Azure/GCP); deep experience with Kubernetes (EKS/AKS/GKE), Docker, and Helm. CI/CD: Proven delivery using GitHub Actions / GitLab CI / Azure DevOps, including security scanning and multi‐env deployments. Observability: Practical expertise with Prometheus, Grafana, Loki/Promtail, OpenTelemetry and Tempo; building usable dashboards & alerts. Security & Identity: Experience with mTLS, JWT, OIDC/Keycloak, certificate lifecycle/rotation, and secure secret handling. Data & Messaging: Operational familiarity with PostgreSQL, ClickHouse, Object Storage (S3/Blob/GCS/MinIO), and RabbitMQ. Runtime & APIs: Comfort with .NET 8 / ASP.NET Core services running in containers; RESTful API fundamentals. Communication: Fluent English (written/spoken), clear communication of complex technical topics, Italian a PLUS. Preferred (nice to have) IaC/GitOps: Terraform or Pulumi for cloud/K8s; Helmfile/Argo CD/Flux. Security Tooling: Container/image scanning (e.g., Trivy), SBOM/signing, CIS benchmarks/kube‐bench. Backups/DR: Velero or similar for cluster backups. Policy as Code: OPA/Conftest for compliance. Front‐end delivery: Experience hosting React/TypeScript SPAs with Vite → Nginx pipelines. FinOps: Cost monitoring/rightsizing across clouds. What we offer Full‐remote setup with flexible schedule in EU‐friendly time zones. Opportunity to own core infrastructure and influence engineering practices across countries. A culture focused on quality, reliability, and continuous improvement. Training budget and access to certifications. How to apply Send your CV (English) and a brief note describing your most challenging Kubernetes/observability/security project to info@orderman.it with the subject: DevOps Engineer Search – Your Name. Please include links to relevant GitHub/GitLab repositories or technical write‐ups if available. Equal Opportunity Statement Orderman is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment.