Training / Consultant

Solutions Consultant
GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies.
We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. The Solutions Consultant will be focused on combining technical, communications and analytical skills to create thought provoking and compelling managed service solutions across varied opportunity scenarios.
The Solutions Consultant is an integral part of the Sales team. The consultant provides technical leadership and support throughout the sales process both customer-facing and internally with GTT’s delivery, operations, engineering, and support organisations. Solutions Consultants provide support to Account Representatives, Account Managers, Account Directors, and/or Channel Managers.

Meets with customers and prospects, face-to-face or remotely as required
Expertly describes and demonstrates GTT’s products, services, and capabilities and how they meet customers’ business strategies
Collaboratively designs product and/or services solutions satisfying customer needs and requirements
Works with other sales support roles to ensure solutions are quoted and ordered correctly and accurately
Provides technical support throughout customer lifecycle, including change orders, renewals, upgrades/refreshes, periodic business reviews, etc.
Provides training and technical support to Sales associates
Strong technical understanding of data networking architectures, standards, protocols, and equipment, including:
Wide area over and underlay including SD-WAN, MPLS, Ethernet and Internet-based VPN
Security concepts including SSE and SASE frameworks as well as functions such as NAT, IDS/IPS, application layer proxies, and content filtering
Experience specifying commonly used networking edge equipment including SD-WAN vendors such as HPE Aruba, Fortinet, VMWare (Velocloud) as well as Cisco/Juniper switches and routers
General understanding of modern hybrid IT architectures, private/public cloud computing and storage, server, and network function virtualization, SDN, IaaS, PaaS, and SaaS
Excellent written and verbal communications skills
Skilled at working autonomously across numerous activities, with effective prioritisation and deadline adherence
Working knowledge of Microsoft Office Suite including Visio
Typically requires a Bachelor’s degree in related field or equivalent experience or training.
Fortinet, Palo Alto, HPE, Cisco (CCNA etc), Microsoft certifications are advantageous

Products and Services: Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.
Technical Sales Support: Knowledge of the tasks, tools and procedures associated with providing technical support to the sales team and prospective customers; Ability to drive cultural changes from best effort to results oriented.
Ability to build an environment supporting internal customer value creation at every level.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.