Luxury Fleet Guest Experience Director

Silversea Cruises seeks a Fleet Director, Guest Experience to lead guest relations across multiple ships with a focus on luxury standards and measurable outcomes. You will drive strategic direction, coach high-performing teams, and partner with Hotel Directors to reinforce a guest-first culture fleet-wide.Responsibilities include building early-warning...

Silversea Cruises seeks a Fleet Director, Guest Experience to lead guest relations across multiple ships with a focus on luxury standards and measurable outcomes. You will drive strategic direction, coach high-performing teams, and partner with Hotel Directors to reinforce a guest-first culture fleet-wide.Responsibilities include building early-warning...

Minimum 7–10 years of experience in luxury hospitality, with at least 2–5 years in a leadership role directly overseeing guest relations operations across multiple ships or properties.Strong working knowledge of guest relations case management, complaint handling protocols, and service recovery practices in a luxury environment.Exceptional leadership,...

Minimum 7–10 years of experience in luxury hospitality, with at least 2–5 years in a leadership role directly overseeing guest relations operations across multiple ships or properties.Strong working knowledge of guest relations case management, complaint handling protocols, and service recovery practices in a luxury environment.Exceptional leadership,...

Galleria Vik Milano is seeking a Hotel Director & Brand Host with an entrepreneurial spirit to lead the daily operations of our luxury boutique property in Milan, inspiring the team to deliver extraordinary guest experiences.Legga la panoramica di questa opportunità per capire quali competenze sono richieste, incluse le soft skill pertinenti e la padronanza...

Galleria Vik Milano is seeking a Hotel Director & Brand Host with an entrepreneurial spirit to lead the daily operations of our luxury boutique property in Milan, inspiring the team to deliver extraordinary guest experiences. Legga la panoramica di questa opportunità per capire quali competenze sono richieste, incluse le soft skill pertinenti e la...

Tiffany & Co. Florence is seeking a Team Manager (Assistant Store Manager) to support the Store Manager in leading the sales, operations and security teams.You will act as a Guest Experience Manager, mentor and coach, and build relationships with clients to elevate the Tiffany store experience. You will oversee the store in the Manager’s absence and drive...

Collegio alla Querce, Auberge Collection in Florence invites a Housekeeping Intern to contribute to a well‑maintained, welcoming environment. You will work with the housekeeping team to uphold the highest standards of hospitality and meticulous care across guest rooms and common areas.We value strong organizational skills, attention to detail, and a...

Villa D'Este Spa cerca un Commis de rang per supportare la divisione Food & Beverage durante la stagione. Il candidato avrà responsabilità nel servizio del vino, nell’apertura e chiusura dell’outlet e nel mantenere standard elevati di servizio.Richiesta almeno 6 mesi di esperienza nel ruolo, ottima conoscenza dell'italiano e preferibile conoscenza...