Account Manager

2 giorni fa

Lombardia, Italia Buscojobs A tempo pieno

A pioneering company at the forefront of transforming the IoT connectivity landscape. As a key player in the industry, we are on a mission to disrupt the telecommunications/ IoT landscape. With a focus on innovation, customer satisfaction, and industry leadership, 1NCE is set to change the game.
Join our Sales Team and be a proactive part in providing the best possible customer experience
"Joining our Sales Team at 1NCE means being part of dynamic group pioneering global IoT connectivity, where your skills and ideas make a real impact on transforming industries" - Mikhail Khutorianskii, Your future Team lead.

Responsibilities:

  • Build and maintain customer relationships: Establish and nurture connections with medium and small customers through phone and email, act as the primary point of contact for new webshop buyers and inquiries, and strategically assess potential customers to concentrate on building robust, long-term relationships.
  • Proactive customer support: Proactively manage existing relationships, ensure the highest satisfaction levels by addressing customer needs and concerns, and contribute to maintaining a predictable order flow, fostering ongoing customer satisfaction.
  • Collaborate with the international team: Work closely with the international team to achieve regional and personal goals, emphasizing close teamwork, effective communication, and coordination within the team.
  • Maintain customer focus: Consistently prioritize customer needs in all interactions and activities, actively striving to position the brand (1NCE) as the leading provider of IoT connectivity.
  • Sales forecasting and database management: Develop precise plans for assigned customers and keep the Salesforce database up to date with relevant and current information.

Minimum Requirements:

  • Excellent Communication Skills: Excellent communication skills, fluent English and Italian are essential for this position.
  • Experience and Background: A minimum of 2-3 years of experience in B2B sales or a similar role, ideally with a background in technical sales.
  • Industry Knowledge: A good understanding of the telecommunications sector, especially IoT solutions/connectivity, and various IoT verticals is highly advantageous.
  • Salesforce Experience: Experience in working with Salesforce is considered a plus.
  • Collaboration with External Partners: A structured and dedicated approach to collaborating with external partners.
  • Team Player: An open-minded and dedicated team player.
  • Practical Mentality and Positive Attitude: A practical mentality, positive attitude, and a thirst for knowledge are some of your qualities.
  • Independent Work: Capable of working independently and goal-oriented, even remotely.

What We Offer:

  • Further professional growth - become part of our international team and an exciting environment that will revolutionize the telecommunication market for IoT.
  • Dedicated, well-structured onboarding process and continuous team support to help you get up to speed quickly.
  • Short decision-making paths and a lot of creative freedom - with us you can really get involved and help shape the future.
  • A work environment defined by respect, close and informal communications among teams, departments, and management.
  • Plenty of space for new ideas and strategies where self-started individuals are highly valued and work effort is not measured in time but in results.
  • Remote working with trusted working hours & laptop.
  • Nilo.Health platform for your well-being.

Interview Process:

  • First meeting with Recruiter to align on position details.
  • Second meeting with Line Manager to have more in-depth discussion.
  • Third meeting with Senior Vice President as the final step of the process.

Amount of meetings may vary per individual case.

In case of additional questions regarding the position:

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