Admissions Officer

Scuola Leonardo da Vinci is a renowned Italian language school in Milan, dedicated to providing exceptional learning experiences to students from all over the world.

We offer
a welcoming and dynamic environment that fosters language learning and cultural exchange. We are seeking a friendly, organized, and customer-oriented person to join our team as a Front Office and Admissions Officer . In this role, you will be the first point of contact for perspective and current students, ensuring that their experience with our school is smooth, informative, and enjoyable. Front Office Management: Greet and assist students, visitors, and staff with inquiries, providing excellent customer service in person, via email/CRM, and over the phone. Handle all aspects of the admissions process, from initial inquiries to enrollment, including providing information on courses, fees, and visa requirements. Student Support: Assist students with administrative needs, including course registration, payments, and accommodation arrangements. Maintain accurate records of student information, admissions data, and payments using our internal systems. Collaboration: Work closely with other departments to ensure a seamless experience for students from inquiry to course completion. Address and solve any issues or concerns students may have, ensuring their needs are met promptly and efficiently. Previous experience in a front office, admissions, or customer service role. Strong knowledge of social media platforms and trends. Experience in content creation (photography, videography, and writing). Proficiency in English and Italian; another language skill is a plus A friendly, approachable, and professional attitude. Opportunities for professional development and career growth. Interaction with a diverse, international student body.