Gouvernante (m/f/d)

2 giorni fa

Veneto, Italia SAN SONNEA Tempo pieno

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Your Tasks Overall responsibility for the Housekeeping department and the impeccable presentation of our suites Lead, train and develop the Housekeeping team Organise and coordinate all Housekeeping operations, including staff scheduling and workforce planning Develop, implement and continuously monitor Housekeeping standards at a 5-star level Inspect and approve suites prior to guest arrival, ensuring the highest standards of cleanliness and presentation Create individual suite setups, including wellness areas, daybeds, fireplaces and outdoor bathtubs Organise and ensure the quality of turn-down service and special preparations for our guests Coordinate In-Room Dining setups in close collaboration with the kitchen and service teams Take responsibility for linen management, amenities, supplies and high-quality equipment Work closely with Front Office, Guest Experience, Technical Services and all relevant operational departments Foster a professional, welcoming and quality-driven Housekeeping culture

Your Profile
Several years of experience as a Gouvernante, Executive Housekeeper or in a comparable leadership position within upscale or luxury hospitality Strong quality awareness and high standards of cleanliness, aesthetics and presentation Experience in attending to the needs of discerning international guests and handling high-quality furnishings and equipment Strong leadership skills, empathy and excellent organisational abilities Structured, independent and solution-oriented working style with a strong sense of responsibility Confident and professional manner with excellent communication and teamwork skills Understanding of Housekeeping as an essential part of an exceptional guest experience Excellent Italian language skills; German or English is an advantage

What We Offer
The opportunity to actively shape the Housekeeping culture and quality standards of a new luxury resort from the very beginning The chance to work in one of the most exclusive five-star hideaways in the Dolomites Full-time position with long-term career prospects Training opportunities and individual professional development Attractive salary including additional benefits Direct collaboration with the General Management and operational departments, with short decision-making processes Staff accommodation Meals provided also on days off (breakfast, lunch, and dinner) Exclusive discounts on Spa treatments, products, and stays within the SAN SONNEA Collection and partner hotels

Gouvernante (m/f/d)

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