Luxury Fleet Guest Experience Director

10 ore fa

Milano, Provincia di Milano; Lombardia, Italia Altro Tempo pieno

Silversea is seeking a senior Guest Relations leader to drive guest experience excellence across the fleet. You will oversee strategic guest relations initiatives, set vessel directions, and mentor high-performing teams to deliver memorable luxury experiences.
The role focuses on leading through standards, coaching, and data-driven improvements, coordinating with hotel directors and fleet leadership to ensure seamless guest journeys onboard and ashore.