Experienced Hotel Reservationist
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Key responsibilities
responsible for managing the entire reservation process, from the first guest contact to booking confirmation, ensuring a warm and personalised experience. Skilled in handling booking systems, preparing tailor-made offers, contracts and payments, while carefully managing guest preferences, special requests and additional services. Proactive in anticipating guests’ needs, providing personalised recommendations and acting as a trusted point of contact throughout the booking process. Strong communication and problem-solving skills, with a focus on delivering high-quality service in line with luxury hospitality standards, including LHW/LQA criteria. Fluent in Italian and English, with strong written communication and computer skills, including familiarity with Protel PMS. Previous experience in Reservations is considered a strong asset. Send your CV to: selezione@hotelhassler.it – Object: RESERVATION AGENT This job advertisement is open to both male and female candidates (Law 903/77 – Legislative Decree no. CCNL Tourism H052; Full-Time or Part-Time; Fixed-term contract or permanent contract.
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Experienced Hotel Reservationist
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