IT System Engineer

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development.
We’re looking for an IT System Engineer‑Service Delivery & Integration Lead, to reinforce the team in our Italy office
This position offers the opportunity to work on various aspects of Software System Engineering, including end-to-end service design, integration, evolution and project management.
You will contribute directly to some of Europe’s most exciting space programmes, from Earth observation and climate monitoring to satellite navigation and space safety. Whether you’re helping managing spacecraft operations, analysing mission data, or supporting software and systems development, your expertise will help move Europe’s space ambitions forward.
Work in an international and diverse team environment, surrounded by top‑tier scientists, engineers, and technical experts.
Access continuous professional development and training opportunities tailored to the space sector.
Gain exposure to cutting‑edge technologies, innovative projects, and mission‑critical systems in collaboration with major space agencies.
Acting as a primary point of contact for external companies during service development and deployment phases, addressing their queries and providing necessary technical and coordination support.
Supporting corrective and evolutive maintenance activities, assisting the follow‑up of technical teams, performing troubleshooting, and conducting technical analysis to resolve issues.
A Degree in Information Technology (IT), Engineering, Technical Sciences or equivalent is required.
Proven experience in service integration and delivery.
Working experience in project management, or leading software development teams.
Working experience in software design and development.
Strong understanding of cloud platforms.
Familiarity with ITIL or other service management frameworks.
Knowledge of Linux/Unix Operating System environment.
Working experience in containerized applications (e.g. Capability of writing technical documentation.
English Level B2 (Upper‑Intermediate), written and spoken.
Knowledge of Agile and DevOps practices.
Experience of System Engineering processes (e.g., Working experience with Cloud infrastructure and pipeline deployment.
Knowledge of Earth Observation satellite data product formats.