Cluster Operations Leader, ADC Data Center Ops

Cluster Operations Leader, ADC Data Center Ops
Job ID: 3077560 | Amazon Data Services, Inc.
Do you like helping U.S. government agencies implement innovative cloud computing solutions and solve technical problems? Are you committed to fundamentally transforming the way national security and defense mission agencies partner with industry to meet mission requirements? Amazon Web Services (AWS) is seeking a seasoned, proven leader to join the Data Center Community organization for the Amazon Dedicated Cloud business.
This organization operates rapidly-scaling, high-availability data centers supporting the U.They execute server and network device installations, IT hardware repairs, and data center mechanical and electrical system operations and maintenance on a 24x7 basis. Manager of Operations must be technically adept, operationally agile, and completely committed to availability. Manager will be responsible for ensuring standards for operational performance in the areas of safety, security, availability, capacity, people/ID&E, and cost of all data centers in a specific region.
The right candidate will need to stay on top of the long-term strategy as well as the operating details of his/her organization to ensure urgent tactical issues are addressed and their teams are taking steps to head off customer impacting risks and issues. We seek a proven leader with operational strength and experience building and leading large geographically dispersed teams.
Must be willing to travel to data centers in Culpeper, Warrenton and Alexandria.
Key job responsibilities Operation and maintenance of data center mechanical, electrical, and controls systems to include preventive maintenance, corrective maintenance, emergency maintenance, and change management.
Oversight of teams responsible for installation, repair, and decommissioning of data center hardware and network devices.
Leading, managing, coaching, and developing the data center cluster operations management teams.
Performance management of key vendors and maintenance vendors in line with management goals.
Executing the infrastructure operations support component of new cluster launches, new data center launches, and existing data center expansions.
Supporting the physical security safeguarding of the people, assets, and customer data in data centers.
Operations budgeting and management of capital expenditures and operating expenses in line with management targets.
Contributing to continuous improvement of operational processes, procedures, methods, and tools including those related to safety, security and availability incident/event response, management, recovery, and resolution.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Here at AWS, it's in our nature to learn and be curious. Our employee‐led affinity groups foster a culture of inclusion that empower us to be proud of our differences. That's why you'll find endless knowledge‐sharing, mentorship and other career‐advancing resources here to help you develop into a better‐rounded professional.
5+ years experience leading a global or regional team
5+ years experience hiring, leading, and developing high‐performing technical teams
Exceptional written and verbal communication skills to include long form business documents
Experience with data center facilities including mechanical and electrical infrastructure
Deep knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, and IT service delivery preferred
Experience in continuous improvement methodologies such as Lean and Six Sigma
Dependent on the position offered, equity, sign‐on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.