Product Operations Manager, Payroll
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h3Who We Are Is What We Do. /h3 pDeel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. /p h3Who We Are Is What We Do. /h3 pDeel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. /p h3Why should you be part of our success story? /h3 pAs the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. /p h3About The Role /h3 pYou are the ultimate problem-solver at the heart of our Payroll teams. /p h3Summary /h3 pThe Product Operations Manager is responsible for building the connective tissue between product and user-facing teams, increasing leverage, so that we can ultimately deliver more value to more users, faster. You'll be responsible for building strong connections with user-facing teams (support, sales, success, etc), ensuring a tight product feedback loop and owning the chat load there. In some cases, you will also work directly with top users, learning more about their use cases and problems as you help them get more out of the product. /p h3Responsibilities /h3 ul liLeading large cross-functional projects to improve our product /li liCollect, quantify prioritize product-related challenges to be considered by product and engineering in future development. /li liSeeking information to solve conceptual problems and building product /li liDrive top company launches, and global rollouts /li liDigging to the root cause of issues and architecting solutions to fix them /li liDesigning and implementing complex operational systems and processes /li /ul h3Qualifications /h3 ul li3+ years in product operations, product management, or a related operational role with close collaboration with product and engineering teams. /li liStrong passion for user experience and the ability to deeply understand complex products and use cases. /li liExperience analyzing data and user feedback to drive product improvements. /li liAbility to build empathy for user problems and translate them into solutions. /li liStrong multitasking and prioritization skills. /li liDetail-oriented with a problem-solving mindset and a hands-on approach. /li liBasic technical knowledge of software development (experience with payment systems is a plus). /li liStrong SQL and presentation skills. /li /ul h3Total Rewards /h3 pOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. /p ul liOur salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission