Sr Client Director, Generali

3 settimane fa

Lombardia, Italia Buscojobs A tempo pieno

Job Description

You will produce new business with a defined set of ServiceNow's largest existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients.

What you get to do in this role:

  • Provide strategic leadership and partnership to clients, serving as the relationship manager between your customers and ServiceNow.
  • Work with other ServiceNow teams to develop ServiceNow solutions based on each customer's strategic outcomes while leading large virtual teams.
  • Oversee growth of global accounts, including development and deployment of worldwide resources.
  • Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level.
  • Develop a clear roadmap and build capabilities across our clients and ServiceNow teams to promote an outstanding customer experience.
  • Achieve financial targets set out for the assigned clients, including Licenses, Renewals, and Professional Services.

Qualifications

To be successful in this role you have:

  • Extensive background in client management, aligning account strategies to revenue opportunities.
  • Solid experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive-level relationship management.
  • Previous sales experience in IT Service Management, HR, Security Operations, Customer Service, or IT Operations Management (within software or IT sales organizations).
  • Experience exceeding sales targets.
  • Experience leading a virtual or matrixed team.
  • Understanding of broad, macro-level business IT needs for a prospective client.
  • FSI Industry expert and good knowledge of Generali.
  • Travel up to 50% (depending on geography/region).

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

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