Portiere notte: Front Office Night Shift

To strengthen our Front Office team, we are looking for an experienced, reliable, and responsible Night Porter (m/f/d) who, with professionalism, attentiveness, and a genuine passion for hospitality, ensures smooth overnight operations as well as the safety and well-being of our guests. Warmly welcoming and looking after our guests during late service Managing the night telephone service, including being on call to assist with guest concerns Room service for our guests on request Correspondence of emails and guest messages Complaints management Transmission of the most important information to the morning service Professional experience in the upscale hotel industry Good knowledge of German, Italian and English Computer and IT skills (Microsoft Office package) Good communication skills Reliability and flexibility Well-groomed and confident appearance You are used to working at night and solving problems independently All-inclusive onboarding for a good start ~ Individual working time models as well as health, pension and social insurance ~ Performance-related pay ~ Free staff restaurant with breakfast, lunch and dinner (also on days off) ~ Free parking and underground parking spaces ~ Attractive further training as well as career and promotion opportunities ~ Discounts on SPA treatments, store products and partner hotels ~ 6 day week #