Sales Engineer \ Commercial Engineer
18 ore fa
Conscenti Ne Liguria, Ne (GE); Provincia di Genova; Liguria, Italia
WatchGuard Technologies, Inc.
Tempo pieno
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Who You Are L'esperienza richiesta ai candidati, così come le competenze e le qualifiche aggiuntive necessarie per questo lavoro, sono elencate di seguito.
Your years of experience designing and advising on cybersecurity solutions have honed your technical acumen and given you a deep understanding of the complexities involved in safeguarding digital assets.
In addition to your technical prowess, you possess excellent interpersonal skills that enable you to work collaboratively and build strong relationships with both clients and internal teams. Your ability to communicate complex technical information in a clear and accessible manner makes you an invaluable asset in product demonstrations and presentations.
You work in a dynamic environment and are always eager to learn and adapt as the cybersecurity landscape evolves.
About the Position The Sales Engineer (SE) reports to the Manager Sales Engineering Italy and is responsible for generating revenue within an assigned geographic area. They are responsible for stimulate business through sales channels such as Value-Added Resellers (VARs), national resellers and distributors, and to serve as liaisons to channel partners with regards to any sales-related service and support issues.
SEs train and support partners, provide demos to both partners and customers, assist partners in customer technical evaluations & Proof of Concepts (POCs), as well as deliver technical enablement and help answer questions from their customers relating to our solutions. SEs help answer RFP's and provide customer and partner feedback to our Product Management team helping represent the needs of our customers, partners, and field teams. In addition to these responsibilities, they are a trusted security advisor and work closely with the sales teams during sales calls, meetings and help evangelize WatchGuard solutions.
30 Days: Basic introductions to key WatchGuard personnel, get acquainted with WatchGuard's CRM for activity logging, participate in scheduled SE & PM team calls, start shadowing SE team partner/customer calls
~60 Days: Complete initial home lab setup, handle direct technical requests from partners and customers
~90 Days: Complete all sales certifications, travelling with sales team for partner meetings
~120 Days: Complete first product line technical certification
~365 Days: Complete all required product technical certifications, solo presentation responsibilities at regional events
Identify, develop, and expand technical relationships with key reseller partners in territory
Drive revenue growth through supporting reseller partners during technical presales activities to end users
Assist field sales with pre-sales and post-sales support
Assist in increasing reseller, partner, and end user adoption of WatchGuard's products through tradeshows and training (seminars, webinars, technical trainings, etc.)
Escalate and resolve partner and customer issues when appropriate
Assist customers/partners during evaluation with the setup and configuration of all WatchGuard products
Identify and report on competitive trends (products, promotions, etc.)
WatchGuard product knowledge or SonicWALL, Fortinet, Sophos & other key competitor product knowledge
Strong networking background including TCP/IP, DHCP, DNS, VLAN, Routing
Basic/good experience with Virtualization Technologies
Effective written and verbal communication, listening, negotiation and presentation skills
Ability to self-manage and work remotely
Driving License B
Experience:
Five (5)+ years pre-sales technical experience working for a reseller or manufacturer WatchGuard or competitor technical & sales certifications recommended Proficient in English communications
Experience:
Five (5)+ years pre-sales technical experience working for a reseller or manufacturer WatchGuard or competitor technical & sales certifications recommended Proficient in English communications