Head of fraud

2 giorni fa

Milano, Italia REBELL AG A tempo pieno

What if you could protect the foundation of Europe's first Super App?Think of it as the one app that brings everyone together — a single gateway where people can shop, pay, book, connect, and manage their daily lives, without switching between dozens of apps.
In Asia, super apps like Alipay and We Chat have already transformed the way hundreds of millions of people live and interact.
We are now hiring a Head of Fraud to build and lead the strategy, tooling, and operations that protect our ecosystem against fraud and financial crime.
You'll be the guardian of trust — designing the systems, processes, and intelligence that keep our users, merchants, and business safe.
As a Head of Fraud, you will define and execute Rebell's fraud prevention and risk management strategy — ensuring that our growth and innovation are built on security and resilience.
You will own the strategy for fraud detection, prevention, and dispute management, with a strong focus on card fraud, chargebacks, and transaction monitoring — the most critical operational risks for our business.
Fraud detection & prevention Monitor and analyze user behavior across payments, wallet top-ups, P2 P transfers, withdrawals, and card usage.
Design and implement dynamic rules (risk scoring, velocity thresholds, device fingerprinting, IP reputation, etc.).
Balance automation and human oversight — ensuring we stay ahead of new fraud typologies without slowing down user experience.Partner with Product & Engineering to embed fraud controls directly into the platform.
Scale real-time monitoring and alert systems to manage millions of transactions.Contribute to AML scenarios involving account takeover, synthetic identities, or unusual transaction flows.
Help design internal controls and reporting frameworks aligned with EMI regulatory requirements (Banca d'Italia).KPI tracking & risk reporting Own fraud-related KPIs: fraud rate, chargeback rate, loss rate, false positives, detection time.
Contribute to internal and external reporting (risk committee, regulator prep, audits).
Why this role is unique Foundational impact: you will design Rebell's fraud & risk strategy from the ground up, directly influencing product design, compliance, and user trust.
Strategic scope: not just managing fraud operations — but architecting the team, processes, and tooling that scale across Europe.
Critical mission: fraud prevention and chargeback management are mission-critical for the sustainability of our business model.
As part of our Management Equity Participation, you'll share in the long-term value creation of Europe's first Super App.
High visibility: your work will directly influence key company metrics and regulatory credibility — this is one of the most strategic positions in our launch team.
About you7+ years of experience in fraud, risk management, or trust & safety — ideally in fintech, neobank, PSP, or high-volume digital services.
Deep expertise in card fraud, disputes, and chargeback management.
Familiarity with KYC/KYB onboarding, document fraud, synthetic identities.
Hands-on experience with real-time monitoring tools, scoring engines, and dashboards.
Fluent in Italian and English.

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