Cyber Provisioning Operations Specialist

2 giorni fa


Italia Vodafone A tempo pieno

Posting Country: Italy

Controllo gestione e responsabilità sulla cybersecurity per tutto il flusso di provisioning finalizzata all’attivazione di clientela Corporate e PA.

Responsabilità:

  • Monitoraggio dei flussi di provisioning per garantire l'evasione degli ordini end-to-end e la cyber security.
  • Gestione nazionale di tutte le soluzioni customer bespoke per garantire il pieno rispetto dei requisiti del cliente e della qualità del servizio erogato.
  • Gestione nazionale delle prestazioni di consegna e dei KPI, promuovendo miglioramenti per nuovi processi e strumenti, garantendo che i clienti aziendali siano collegati in modo tempestivo e sicuro alla rete VF.
  • Interazioni frequenti con stakeholder interni ed esterni come project manager di consegna, dipartimenti commerciali/vendite, ingegneria, operazioni di rete, operazioni con i clienti, fornitori esterni e corrieri.

Requisiti:

  • Monitoraggio.
  • Conoscenza su tutti i flussi di provisioning su rete fissa e mobile e su rete di trasporto.
  • Basi di programmazione (preferibilmente python, php, mysql, AI).
  • Conoscenza dei processi e dei sistemi di fornitura dei servizi e controllo sulla conformità Cyber.
  • Conoscenza approfondita delle reti IP (certificazioni CISCO o equivalenti).
  • Conoscenza dello sviluppo dei processi IT (certificazione ITIL).
  • Procedure NP secondo vincoli normativi.
  • Tenure/Years of experience: 3 anni in Telco companies in ruoli analoghi.
  • Academic Background: Engineering degree or equivalent.
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