Risk Manager, Trustworthy Shopping Experience

2 settimane fa

Milano, Italia Amazon A tempo pieno

Risk Manager, Trustworthy Shopping Experience Job ID: 2596113 | Amazon Italia Services Srl This role can be located in Milan, Luxembourg or Munich. We are looking for a Risk Manager for a key customer trust feature available in Amazon stores worldwide. This feature makes it easy for shoppers to alert Amazon about issues on our product pages. The Risk Manager role involves interacting with several systems and using large data sets to identify potential risks, discovering patterns of risks, performing comprehensive investigations of potential abuse, writing reports to describe the results of the investigations and suggest corrective actions, presenting reports to multiple stakeholders, including senior leadership, and driving the implementation of corrective actions. Key job responsibilities

  • Leading and supporting Program and Product teams in responding to, investigating, managing and resolving high-impact incidents and escalations around various abuse issues.
  • Taking a leading role in drafting and presenting deep-dive documents, including responses to senior executives.
  • Analyzing existing policy and process gaps, and developing solutions to close them.
  • Owning and/or managing projects designed to improve operational and process efficiency. This will include accessing and analyzing data and working extensively with both internal and external teams.
  • Be comfortable using data to analyze trends, predict and fix problems before they happen.
  • Using high-level judgment to own our most complex enforcement decisions.
A day in the life
  • Planning tasks and milestones to complete a risk evaluation.
  • Identifying root causes by obtaining/analyzing data and reviewing the current processes.
  • Conducting deep dives into anecdotes, using multiple tools to find the facts.
  • Writing documents that presents investigation findings, risk areas with data, and clear suggestions on how to mitigate those risk.
About the team At Amazon we believe that customer trust is of paramount importance to anything we do. To continue building customer trust, the EU Trustworthy Shopping Experience team work with authorities, merchants, brands, vendors and customers to identify and prevent Selling Partner risk, as well as infringements of intellectual property (e.g. counterfeit, trademark, copyright) and other abuse in our product catalog. We are open to hiring candidates to work out of one of the following locations: Milan, MI, ITA BASIC QUALIFICATIONS - Bachelor’s degree. - 3+ years of professional experience conducting risk investigations and/or analysis, enabling successful results, mitigating or substantiating threats. PREFERRED QUALIFICATIONS - Business proficiency in more than one European language.
  • Experience with SQL and Microsoft Excel.
  • Experience in e-commerce/online companies in fraud/risk control functions.
  • High level of integrity and discretion to handle confidential information.
  • Enthusiasm to provide superb customer service to the leadership team and other key stakeholders.
  • Demonstrated problem solving and analytical skills with a natural tendency to use data in decision-making and prioritization.
  • Bias for action – willing to move quickly and decisively to resolve an incident.
  • Comfortable working across multiple tools and systems and large data sets.
  • Ability to bring clarity to ambiguous situation.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. #J-18808-Ljbffr

  • Risk Manager, Trustworthy Shopping Experience

    2 settimane fa

    Milano, Italia Amazon A tempo pieno

    Risk Manager, Trustworthy Shopping Experience Job ID: 2596113 | Amazon Italia Services Srl This role can be located in Milan, Luxembourg or Munich. We are looking for a Risk Manager for a key customer trust feature available in Amazon stores worldwide. This feature makes it easy for shoppers to alert Amazon about issues on our product pages. The Risk...

  • Senior Product Manager, Trustworthy Shopping Experience

    1 settimana fa

    Milano, Italia Amazon A tempo pieno

    Senior Product Manager, Trustworthy Shopping Experience Job ID: 2557437 | Amazon Italia Services Srl - B97 We are looking for a Senior Product Manager for a key customer trust feature available in Amazon stores worldwide. This feature makes it easy for shoppers to alert Amazon about issues on our product pages. This Senior Product Manager role involves...

  • Senior Product Manager, Trustworthy Shopping Experience

    1 settimana fa

    Milano, Italia Amazon A tempo pieno

    Senior Product Manager, Trustworthy Shopping Experience Job ID: 2557437 | Amazon Italia Services Srl - B97 We are looking for a Senior Product Manager for a key customer trust feature available in Amazon stores worldwide. This feature makes it easy for shoppers to alert Amazon about issues on our product pages. This Senior Product Manager role involves...

  • Senior Product Manager, Trustworthy Shopping Experience

    7 giorni fa

    Milano, Italia Amazon A tempo pieno

    We are looking for a Senior Product Manager for a key customer trust feature available in Amazon stores worldwide. This feature makes it easy for shoppers to alert Amazon about issues on our product pages. This Senior Product Manager role involves gathering requirements from multiple stakeholders, including diverse policy teams, with the goal of automating...

  • Sr Manager, Compliance, Digital Services Act, Trustworthy Shopping Experience

    7 giorni fa

    Milano, Italia Amazon A tempo pieno

    Sr Manager, Compliance, Digital Services Act, Trustworthy Shopping Experience Job ID: 2574550 | Amazon Italia Services Srl - B97 At Amazon we believe that customer trust is of paramount importance to anything we do. To raise that bar, the Trustworthy Shopping Experience team works with regulators, brands, selling partners, and customers to identify and...

  • Sr Manager, Compliance, Digital Services Act, Trustworthy Shopping Experience

    7 giorni fa

    Milano, Italia Amazon A tempo pieno

    Sr Manager, Compliance, Digital Services Act, Trustworthy Shopping Experience Job ID: 2574550 | Amazon Italia Services Srl - B97 At Amazon we believe that customer trust is of paramount importance to anything we do. To raise that bar, the Trustworthy Shopping Experience team works with regulators, brands, selling partners, and customers to identify and...

  • Sr. Manager, Eu Product Safety and Compliance

    1 mese fa

    Milano, Italia Amazon Italia Services Srl - B97 A tempo pieno

    1. Bachelor's Degree 2. 10+ years of professional experience in program, product or operations management 3. 7+ years of professional experience managing teams 4. Business proficiency in English and one of the following languages: French, Spanish, Italian, or German. At Amazon we believe that customer trust is of paramount importance to anything we do. The...

  • Junior Risk Manager

    1 mese fa

    Milano, Italia Lynx Spa A tempo pieno

    Lynx , un'azienda leader nel settore della digital transformation, sta cercando un Junior Risk Manager da inserire in Stage, per unirsi al nostro team di esperti.Siamo specializzati nella progettazione e realizzazione di soluzioni software all'avanguardia, con sedi in Italia, Spagna

  • Risk Manager

    1 mese fa

    Milano, Italia Artemis Career Consulting A tempo pieno

    Per conto di Primario Istituto di Pagamento in forte espansione nell’erogazione e distribuzione di soluzioni di pagamento innovative, ricerchiamo un **Risk Manager** **Mission**: La funzione, a diretto riporto dell’Head of Risk Management, Compliance a AML, sarà garante di individuare e analizzare i potenziali rischi in cui può incorrere la società...

  • Group Risk Manager

    3 settimane fa

    Milano, Italia Dedalus Group A tempo pieno

    La risorsa assumerà il ruolo di Group Risk Manager a diretto riporto del Group Chief Risk & Compliance Officer e si occuperà principalmente di: Gestire, sviluppare e monitorare le attività pertinenti il processo di Enterprise Risk Management (ERM), tra cui la periodica identificazione, analisi (ove possibile quantitativa) e gestione dei principali rischi...

  • Risk Manager

    1 mese fa

    Milano, Italia Generali Italia A tempo pieno

    Generali is a major player in the global insurance industry - a strategic and highly important sector for the growth, development and welfare of modern societies. Over almost 200 years, we have built a multinational Group that is present in more than 60 countries, with 470 companies and nearly 80,000 employees. Our Group aims to become the standard bearer...

  • Group Tax Risk Manager

    4 settimane fa

    Milano, Italia Italgas A tempo pieno

    **Group Tax Risk Manager** Siamo alla ricerca di una figura di Group Tax Risk Manager da inserire all’interno della funzione Tax. La risorsa, riportando al Tax Director di gruppo, sarà responsabile delle seguenti attività: - Gestione del Tax Control Framework; - Aggiornamento della mappa dei rischi per tener conto dell’evoluzione della normativa...

  • Shopping Center Manager

    1 mese fa

    Milano, Italia Adecco Italia A tempo pieno

    Adecco Consultant ricerca per prestigiosa azienda leader nel settore della gestione e sviluppo di centri commerciali un/una: Shopping Center Manager Responsabilità Chiave: - Supervisionare l'intera operatività del centro commerciale, inclusi aspetti come la manutenzione, la sicurezza e la gestione delle risorse umane. - Implementare strategie di...

  • Risk Management

    1 mese fa

    Milano, Italia Tailor&Fox Srl A tempo pieno

    Our Client is an international leading provider of innovative and flexible solutions to Finance and Manage Equipment. Active in more than 40 Countries, the Company specializes in Industry, Product and Asset knowledge, particularly in the Transportation, Industrial Equipment and Technology Markets. For the strengthening of its local structure, it has asked us...

  • Manager/Senior Manager

    4 settimane fa

    Milano, Italia Deloitte A tempo pieno

    DescriptionRisk Advisory – Manager/Senior Manager Financial Risk Management - INSURANCE - Capital Management, Liquidity & Treasury Risk –– Hybridwork - MilanoSei pronto a #makeanimpactthatmatters nel nostro team Capital Management, Liquidity & Treasury Risk?Il team Capital Management, Liquidity & Treasury Risk si inserisce all’interno della...

  • Group Tax Risk Manager

    3 settimane fa

    Milano, Italia Italgas Spa A tempo pieno

    Seleziona la frequenza (in giorni) di ricezione di un avviso: Milano, IT Group Tax Risk Manager Siamo alla ricerca di una figura di Group Tax Risk Manager da inserire all'interno della funzione Tax. La risorsa, riportando al Tax Director di gruppo, sarà responsabile delle seguenti attività: • Gestione del Tax Control Framework;  • Aggiornamento...

  • Group Tax Risk Manager

    4 settimane fa

    Milano, Italia Italgas SpA A tempo pieno

    Seleziona la frequenza (in giorni) di ricezione di un avviso: Milano, IT Group Tax Risk Manager Siamo alla ricerca di una figura di Group Tax Risk Manager da inserire all’interno della funzione Tax. La risorsa, riportando al Tax Director di gruppo, sarà responsabile delle seguenti attività: Gestione del Tax Control Framework;Aggiornamento della mappa dei...

  • Store Manager 32h

    4 settimane fa

    Milano, Italia Goldenpoint SpA A tempo pieno

    Goldenpoint è un retailer di successo nella commercializzazione di calze, collant, leggings, intimo, sleepwear e beachwear rivolti al pubblico femminile, maschile e junior. Dal 2001 a oggi Goldenpoint ha aperto oltre 400 punti vendita in tutto il territorio nazionale. Lo stile elegante, divertente e colorato di Goldenpoint permette di esprimere sempre la...

  • Shopping Center Manager

    4 settimane fa

    Milano, Italia Adecco Italia A tempo pieno

    Adecco Consultant ricerca per prestigiosa azienda leader nel settore della gestione e sviluppo di centri commerciali un/una: Shopping Center Manager Responsabilità Chiave: - Supervisionare l'intera operatività del centro commerciale, inclusi aspetti come la manutenzione, la sicurezza e la gestione delle risorse umane. - Implementare strategie di...

  • IT Risk Specialist

    4 settimane fa

    Milano, Italia ING A tempo pieno

    **Job description** The IT Risk Specialist is a governance expert who supports the Platform Tribe Lead, and Platform IT Area Leads regarding the production and management of deliverables. In addition, he/she supports managing issues and maintaining communication-related to Ing Bank's Global and Local Risk Model. In this role, you will translate...