Application Engineer
2 giorni fa
Milano, Provincia di Milano; Lombardia, Italia
Emerson
Tempo pieno
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Job Description
In This Role, Your Responsibilities Will Be:- Pre‑Sales Support and Demand Generation
- Design, build, and deliver technical proofs of concept, value‑focused demonstrations, and performance benchmarks.
- Translate customer challenges into clear technical proposals using industry‑relevant language and solution architectures.
- Gather, clarify, and summarize customer requirements through structured technical discussions.
- Propose system architectures and hardware/software configurations aligned with customer workflows.
- Support customer engagement through technical consultations, customer visits, virtual meetings, and conference calls.
- Contribute to local marketing activities, including technical seminars, exhibitions, roadshows, and webinars.
- Collaborate with Field Application Engineers, Business Managers, Sales, and global subject matter experts to identify and advance business opportunities.
- Provide technical feedback, recommendations, and escalation input to Business Managers and R&D teams.
- Manage technical communication across customers, global experts, and delivery teams to align expectations and mitigate risks.
- Support and enable strategic partners in delivering partner‑led solutions.
- Post‑Delivery Support
- Advise customers on troubleshooting, root cause analysis, and defect resolution for customized systems.
- Respond to technical inquiries related to NI solutions, systems, and industry‑specific applications.
- A bachelor’s degree or higher in a STEM‑related field (Science, Technology, Engineering, or Mathematics).
- The ability to work independently while collaborating effectively with cross‑functional and global teams.
- Comfort serving as a customer‑facing technical lead in business and project engagements.
- Strong communication skills in English and Italian, with the ability to explain technical value clearly.
- Experience presenting technical concepts to both technical and non‑technical audiences.
- Several years of relevant experience in areas such as application engineering, software engineering, test solution design, or automated test development.
- Hands‑on experience with one or more programming languages (e.g., LabVIEW, C#, C++, Python) and a solid foundation in software engineering principles.
- Strong capabilities in system‑level debugging, root cause analysis, and resolving complex technical issues.
- Willingness to travel domestically and internationally to support customer and project needs (approximately up to 25%).
- Flexibility to work primarily on‑site or at customer locations, with the option for one remote workday per week.
- NI LabVIEW and/or NI TestStand certifications.
- Experience developing solutions on NI platforms such as PXI or CompactRIO, including tools like VeriStand and TestStand.
- Background in automotive or mobility applications, such as ECU validation, vehicle communications, test automation, measurement systems, data management, or data analysis.
- Fluency in French (besides the above mentioned languages) is an advantage