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2 giorni fa
Conscenti Ne Liguria, Ne (GE); Provincia di Genova; Liguria, Italia Deel Tempo pieno
As Associate Operations Director at Deel, you will oversee day-to-day operations, optimize performance, and lead cross-functional initiatives to scale processes and reduce friction. Your work supports Deel's global growth, improving service delivery and customer outcomes. You'll drive automation, risk controls, and market-ready readiness for new services. This role offers a chance to shape operational excellence in a fast-paced, fintech-enabled SaaS environment. Remote work flexibility with optional WeWork access ~ Additional perks and benefits based on status and country ~ Disability accommodations on request ~ Lead automation initiatives to reduce manual work and boost speed and accuracy ~ Collaborate cross-functionally to enhance tools and reduce friction in processes ~ Develop and enforce controls for compliance, risk, and security ~ Improve fraud prevention, risk management, and regulatory alignment ~ Drive customer-first process improvements and expand self-service options ~ Improve service performance by reducing turnaround times and improving resolution quality ~ Oversee readiness for expansion into new markets or services and coordinate launches ~ Align processes with go-to-market strategies and ensure smooth onboarding and adoption ~ Provide frameworks and resources to enable strong customer outcomes and post-launch optimization ~ 12+ years of operations experience with cross-functional teams in fast-paced environments (Tech/FinTech startup experience a plus) ~ Proven track record in leading and scaling large cross-functional teams ~ KPI-driven xrdztoy with a results orientation ~ Experience in building successful products ~ Background in FinTech, management consulting, investment banking, or fast-paced startups ~ Strong analytical skills with ability to convert data into actionable insights (SQL a plus) ~ Willingness to collaborate and contribute across teams ~ cross-functional collaboration ~ data-driven analysis ~ product-building experience Associate Operations Director treviso, veneto, it

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