Optometric Assistant Part Time

<p> Store 1038, Aspen Dental Plaza, Rome, New York, United States of America <p> Job DescriptionPosted Friday, January 9, 2026 at 6:00 AM | Expires Friday, July 10, 2026 at 4:59 AM </p><p> Summary: </p><p> The Clinical Specialist/Optometric Assistant is primarily responsible for helping ensure a great patient experience by preparing the patient for onsite and/or remote examination, completing pre-exam diagnostic tests, and explaining each step of the process. The Clinical Specialist acts as a liaison between our patients and Optometrists and participates in the initial steps of a patient journey. </p><p> Pay Class: Part Time, 0 - 19 hours per week </p><p> Pay Rate : $17 - $25.50 per hour </p><p> Completing patient registration, gathering and submitting pertinent patient information including Medical History and Ocular Health data into EMR. </p><p> Assist onsite doctor with patient care and eye examinations. Clearly explain the preliminary testing process to patients, administer each preliminary test and accurately document the results in EMR. </p><p> For patients with remote appointments, the Clinical Specialist will be required to assist patients through the remote eye exam process including, but not limited to: </p><p> Pre-testing and specialty testing and accurately documenting results in EMR. </p><p> Initiate remote technician and remote doctor video conferencing. </p><p> Assist remote doctor and remote technician to complete additional testing required for a remote exam. </p><p> After exam completion transition the patient to a retail associate, conveying the recommendations of the doctor to the retail associate. </p><p> Have a strong understanding of MVC plans and be able to articulate plan benefits to patients. </p><p> Preauthorize insurance in accordance with standard operating procedures. </p><p> In partnership with the retail associates, schedule appointments and manage exam books according to Company guidelines including contacting no shows and cancellations. </p><p> Maintain patient flow to allow for doctor effectiveness. </p><p> Answer patients&#39; clinical questions in person and over the telephone. Triage ocular emergencies and schedule annual eye exams. </p><p> Maintain complete and accurate patient records according to Company standards. </p><p> Instruct patients on the insertion, removal, cleaning, care, and proper handling of their contact lenses. </p><p> Place diagnostic contact lens orders for patients and stock. Notify patients when their contact lenses are available for dispensing. </p><p> Have a working knowledge of contact lens brands and parameters. Accurately pull contact lenses trials when requested by the doctor. </p><p> Ensure a clean and healthy environment for our patients by maintaining doctor equipment and clinical supplies as well as ensuring equipment is covered nightly. </p><p> Participate in specialized training of all responsibilities and complete required clinical certification(s). </p><p> Ability to work flexible schedules to meet changing business demands to include traveling to other locations. </p><p> Education/Experience: </p><p> One (1) year of related experience </p><p> Optical or Healthcare background preferred </p><p> Medical office/business professionalism required </p><p> HS diploma, GED or equivalent related job experience </p><p> Training provided </p><p> Behavioral Characteristics: </p><p> Ability to initiate immediate interaction, coordination, and collaboration with patients and team members </p><p> Very detail orientated and well organized </p><p> Ability to communicate clearly and effectively with other associates and patients </p><p> Work under stress with interruptions and deadlines </p><p> Energetic and self-motivated </p><p> Team player </p><p> Excelling problem solving ability </p><p> Ability to multi-task </p><p> Exhibit empathy in all interactions </p><p> Ability to read, analyze and interpret insurance forms </p><p> Follow procedures and instructions </p><p> Operate and enter data into electronic software platforms efficiently and accurately </p><p> Essential Responsibilities related to Physical Demands/Work Environment: </p><p> Work changing schedules to meet business demands to include travel between stores </p><p> Use computers, electronics tablets, and pre-testing instruments effectively </p><p> Reach above shoulder continuously </p><p> The physical demands described h