Technical Support Engineer
4 settimane fa
Libraesva is hiring a Technical Support Engineer. The role provides a first and
second level of technical product support. The candidate will interact with to all Libraesva customers, partners, resellers via phone, email, or messaging to collect or help resolve
their technical issues. The ideal candidate will be
responsible for configuring and troubleshooting our products (Email Security, Email Archiving, Phishbrain Phishing Awareness, LetsDMARC) to resolve our customers’ technical issues and escalating to our senior engineers and developer’s team complex cases.
- Reproduce customer environment and run tests
- Manage and address electronic tickets efficiently
- Liaise between sales team, customer success team, and customers to properly address customer problems
- Troubleshoot and configure software solutions
- Support the Product Development department operations by creating, editing, distributing and maintaining product related documents
- 2+ years’ of technical support experience
- Customer service oriented
- Strong written and verbal and troubleshooting skills
- Good English language, written and verbal.
- a multinational, passionate and inclusive Team
- a flexible, creative and vibrant work environment
- a great opportunity to grow in a company with a key attention to people
- Full time contract
The role is hybrid, office presence and working from home.
The location is our main headquarters in Lecco, Italy.
Job FeaturesJob Category Technical
Contract Full Time
Location Hybrid, office presence and working from home.
#J-18808-Ljbffr-
Technical Support Engineer
4 settimane fa
Italia Gunnebo Entrance Control Ltd. A tempo pienoTechnical Support Engineer Reports to: Technical Support Manager Overall job purpose To provide assistance and support to our customers ensuring that requests are dealt with efficiently and effectively. You will diagnose and troubleshoot software and hardware problems and help our customers install and commission new and existing products. Technical...
-
Technical Support Specialist
2 settimane fa
Italia Masimo Corporation A tempo pienoPerform technical repairs on defective devices. Answer technical questions on proper use of Masimo products. Provide phone support for direct hospital accounts. Assist Masimo sales staff at customer locations with Service related activities. Duties & Responsibilities: Complete first level troubleshooting with customers Process returned products that...
-
IT Support Engineer L1 Italy 180
4 settimane fa
Italia Groupe ProductLife A tempo pienoJoin our vibrant team as a Level 1 Support Engineer! Your mission? To be the go-to person for users, tackling their software and system questions head-on. Dive into technical puzzles, ensuring every user query finds a solution. You’ll escalate the trickier stuff, all while dazzling users with your top-notch communication and knack for problem-solving....
-
Technical Support Specialist
4 settimane fa
Italia Hitachi Automotive Systems Americas, Inc. A tempo pienoTechnical Support Specialist page is loaded Technical Support Specialist Apply locations (HRI) ROMA Napoli, Campania, Italy time type Full time posted on Posted Yesterday job requisition id R0028797 Location: (HRI) ROMA Job ID: R0028797 Date Posted: 2024-01-30 Company Name: Hitachi Rail S.p.A. Profession (Job Category): Other Job Schedule: Full...
-
Project Engineer
3 giorni fa
Italia LEAP29 A tempo pienoProject Engineer – Milan, ItalyLeap29 are working with an international EPC company. Our client works across several industries, in Italy there is a focus on delivering large international life science and biotechnology projects. As the business grows my client is looking for a Project Engineer to join their engineering team supporting on design and...
-
Field Service Engineer
4 settimane fa
Italia ASML Germany GmbH A tempo pienoIntroduction Are you challenged by complex technical products and realizing improvement processes in a customer service environment? Are you able to analyze and understand failure modes of technical parts and determine possible root causes together with a team of technical experts? Do you have a quality mind-set? If so, then a job as Customer Support...
-
Civil Engineer
4 settimane fa
Italia Michael Page International Italia S.r.l. A tempo pienoAzienda World leading company operating in the Renewable Energy Sector. Job Description The Civil Engineer, reporting to the Technical Leader, will: Designallaspectsofwindfarmprojectsregarding: Civil works: platforms, foundations, or access roads. Layout tradeoffs. Plots List (Piano particellare) and expropriation. Elaborate relevant technical...
-
Electrical Engineer
4 settimane fa
Italia Air Liquide SA A tempo pienoElectrical Engineer (W/M) page is loaded Electrical Engineer (W/M) Apply locations Italy, Milano Italy, Priolo Gargallo time type Full time posted on Posted 8 Days Ago job requisition id R10037628 Present in Italy since 1909, Air Liquide is the market leader in industrial gases and related services and technologies. Using an industrial and commercial...
-
Process Engineer
4 settimane fa
Italia Danieli & C. Officine Meccaniche S.P.A. A tempo pienoProcess Engineer - WTP & AUX - Professional Danieli Group started as a family-owned business in 1914 and has grown into one of the leading manufacturers of plants and machines for producing metals, meeting the needs and ambitions of customers worldwide. With more than twenty-five divisions comprising valuable, international and unique talents, the Group is...
-
Software Engineer
7 giorni fa
Italia Podium Tech A tempo pienoPodium Advanced Technologies, con sede a Pont Saint Martin (Aosta), è una start up innovativa e consolidata, in forte espansione, leader nello sviluppo di tecnologie per il settore motorsport e prototipi, e della mobilità elettrica. Stiamo cercando un/una SW Engineer ,che a partire dai requisiti di sistema, seguendo il ciclo di sviluppo a V, sia...
-
Technical proposal engineer
4 settimane fa
Italia I.K. Hofmann A tempo pienoIl Gruppo Hofmann opera con successo da oltre trent'anni, offrendo servizi nell'area delle Human Resources . Attraverso numerose filiali presenti in 8 Paesi, siamo il punto di incontro tra migliaia di dipendenti e le imprese che operano in tutti i settori dell'economia. Con la società italiana Hofmann Services, il Gruppo, nel 2017, approda...
-
Project Engineer
4 settimane fa
Italia Hitachi Automotive Systems Americas, Inc. A tempo pienoFor our Business Unit High Voltage (based in Lodi) we are looking for a Project Engineer . This role is responsible for design assignments on small projects or portions of larger projects, cost-effectively and in accordance with contract specifications, quality standards and safety requirements. Your responsibilities: Design engineering solutions,...
-
Project Engineer
3 settimane fa
Italia Michael Page International Italia S.r.l. A tempo pienoAzienda Il nostro cliente è un player industriale protagonista nella progettazione e realizzazione di sistemi di automazione avanzata (industriale, controllo macchine ed energy store systems). Job Description Per potenziare l'ufficio tecnico R&D BU prodotti, stimo ricercando un Project Engineer & Commissioning Engineer Drive Division. Il...
-
Italia ARGOTEC S.r.l. A tempo pienoTo support the growth of our company, we are looking a Small Satellite Systems Engineer . As a Systems Engineer, you will be responsible for satellite architecture, design, development and qualification of small satellites. If you put the customer at the heart of your thoughts and actions and always strive to provide a service of excellence, aspire to...
-
Technical Reviewer in GFSI Standard
4 settimane fa
Italia DNV Germany Holding GmbH A tempo pienoAboutBusiness Assurance We help companies ensure compliance, build high-performing management systems, and meet competence needs within a wide range of industries. DNV helps companies understand Working with us, you can be involved in technically challenging and innovative projects worldwide demanding a broad variety of expertise. Our strong focus on...
-
Diagnostic Support Engineer
4 settimane fa
Italia Alten Italia S.P.A. A tempo pienoALTEN Italia è alla ricerca di una figura professionale di Diagnostic Support Engineer per importanti aziende operanti nel settore Aerospace & Defence, con esperienza da 1 a 2 anni. La risorsa lavorerà in un ambiente dinamico e tecnologico, allo scopo di fornire supporto ingegneristico alla flotta in servizio attraverso l’interpretazione dei dati di...
-
Instrument & Automation Engineer (W/M)
4 settimane fa
Italia Air Liquide A tempo pienoInstrument & Automation Engineer (W/M) page is loaded Instrument & Automation Engineer (W/M) Apply locations Italy, Milano time type Full time posted on Posted 3 Days Ago job requisition id R10037721 Present in Italy since 1909, Air Liquide is the market leader in industrial gases and related services and technologies. Using an industrial and commercial...
-
Instrument & Automation Engineer (W/M)
4 settimane fa
Italia Balazs A tempo pienoInstrument & Automation Engineer (W/M) page is loaded Instrument & Automation Engineer (W/M) Apply locations Italy, Milano time type Full time posted on Posted Yesterday job requisition id R10037721 Present in Italy since 1909, Air Liquide is the market leader in industrial gases and related services and technologies. Using an industrial and commercial...
-
Technical Sales Manager
2 settimane fa
Italia Danieli & C. Officine Meccaniche S.P.A. A tempo pienoResponsibilities • To analyze customers’ technical assignments in coordination with technical office and (if necessary) other company divisions in order to define the most competitive solutions for each project.• To collect all the information, including inquiring external suppliers, necessary to define the cost of the offer.• To prepare, present and...
-
SLE Maintenance Engineer
2 settimane fa
Italia timesjobs A tempo pienoIf youre ambitious, driven and team-spirited, this is your opportunity to build a career as a SLE Maintenance Engineer based at our site in Vado-Ligure, Italy.YOUR ROLEThe SLE Maintenance Engineer is part of SLE (Services Locomotive Europe) organization. The mission of Maintenance Engineering is to support the local Field Maintenance Engineers on Corrective...