Account Manager

The CompanyPayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer
our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other.

We offer
merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Our SMB business exists so small businesses can compete like big ones, and as an Account Representative SMB, you'll be the person hundreds of them count on. You'll own the end-to-end commercial relationship for around 200 SMB merchants, protecting existing transaction margin and driving growth through consistent, systematic servicing, retention and selling. It's a high-volume book, so structure and prioritisation matter just as much as the sales conversation itself. Engage and collaborate with the immediate team. 1+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. Additional Responsibilities & Preferred

Qualifications:

What You'll Do
Qualify partner-sourced and AI-qualified leads, prioritising outreach against defined policies and procedures. Present standard onboarding and value propositions to merchants operating on partner platforms. What You'll Bring — Minimum Qualifications3+ years of relevant experience and a Bachelor's degree, or an equivalent combination of education and experience. Core Capabilities We're Looking ForSkilled at qualifying a lead quickly, asking focused questions, spotting fit, and advancing the right opportunities efficiently. Disciplined about pipeline hygiene, accurate stages, next actions and follow-up cadence, even across a high-volume funnel. A good handoff partner who works within playbooks, asks for help appropriately, and transfers complete context to Account Management. Nice to Have — Preferred QualificationsExperience in sales, customer acquisition, inside sales or a comparable customer-facing environment. Subsidiary: PayPalTravel Percent:0The pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay, including base pay and total target cash (base pay plus sales incentive compensation), for this role by location is: Primary Location | Pay Range: Base Pay: (34,200.00
- 48,510.00 Annually) Additional Location(s) | Pay Range: No other locations are assigned to this requisition currently. Details about the sales incentive structure will be provided during the hiring process, consistent with applicable laws. Additional compensation for this role may include equity or other incentive compensation, as applicable. PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit . For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collabor