Senior Merchandising Consultant

2 giorni fa

Monza, Provincia di Monza e Brianza; Lombardia, Italia RELEX Solutions Tempo pieno

Overview

As a SeniorMerchandising Consultant, you will drive category management engagements using our AI-powered platform. You translate customer strategy into effective configurations, guiding stakeholders toward better ways of working. You work across discovery, design, and go-live, balancing advisory insight with hands-on implementation. You'll collaborate with cross-functional teams to deliver measurable outcomes and enable adoption through change management and training. This role offers a meaningful opportunity to shape merchandising processes at scale within a fast-growing software company.

Retribuzione / Benefits

  • international career and learning opportunities
  • flexible work options
  • culture that supports voice and authenticity
  • meaningful work with real impact
  • growth opportunities within a fast-growing software company
  • collaborative, diverse global community

Responsabilità

  • Lead customer engagements across category management solutions from discovery to go-live
  • Facilitate discovery and design workshops, structuring conversations and ensuring the right stakeholders are involved
  • Introduce industry best practices and design future-state processes that move beyond current practices
  • Support change management by explaining impacts and proposing better paths
  • Configure the platform to align with customer strategy, with backend support from technical consultants
  • Build, test, and validate configurations; guide customers through User Acceptance Testing
  • Utilize AI-assisted tooling to rapidly develop configurations, queries, dashboards, and lightweight automations
  • Establish KPI baselines and measurement frameworks pre-go-live and develop analytical queries for insights and business case tracking
  • Support training and user adoption, building confidence in day-to-day usage
  • Cultivate relationships with operational teams and senior stakeholders as a trusted contact
  • Contribute to pre-sales activities including demos, RFI responses, and ROI analyses

Requisiti fondamentali

  • 7+ years of hands-on experience in category management, merchandising, space planning, pricing, promotions, or related functions at retailers or suppliers
  • Experience leading customer-facing engagements in consulting, implementation, or as an internal programme lead
  • Strong analytical and problem-solving abilities with comfort handling large datasets
  • Ability to translate customer strategy into software configurations
  • Willingness to adopt AI-assisted tooling to accelerate delivery
  • Ability to lead change across functions and connect category management to broader business areas
  • Self-directed and collaborative work style with proactive relationship-building
  • Fluent in English and Italian; willingness to travel up to 25%
  • change management
  • stakeholder management
  • communication
  • SQL
  • AI-assisted tooling familiarity
  • platform configuration and testing