Data Center Network Technician, Network Technician

Job ID: 3131549 | Amazon Data Services, Inc.
Amazon Web Services (AWS) is looking for a Network Technician to join our growing team within infrastructure operations. You will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.
The position's responsibilities include capacity scaling support of several data center locations and day-to-day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Scaling Leadership and Technical Program Managers. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting.
As a Network Technician II you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of Amazon Web Services’ vast network infrastructure, Network Technicians establish and follow best practices and refine operational procedures.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. Build out first level router‑aggregates, build the console network for new rooms, and support network scaling projects
Manage work and priorities through ticketing system and workflows to complete customer requests and projects
Collaboration with various stakeholders to remove project obstacles
Troubleshoot networking, routing and inter‑connectivity issues, including troubleshooting of network device configuration and low‑level application interaction
Up to 60% travel within geographical work area is required; some travel outside traditional work area may be requested, including internationally
Participate in the migration, basic configuration and rollout of new or upgraded hardware
Moving and lifting computer equipment up to 50 lbs
Providing the first level networking devices to serve our customer racks entails various tasks (the name of the game is efficiency): track network rack intake and delivery; work with various onsite teams to request rack space, power, and cooling for network racks; and partner with network engineers to ensure all configurations are ready. Work with ID‑Scaling peers to build higher‑level networking devices.

Our Philadelphia Region is expanding into an ML Cluster, and we are very excited to expand our team with dedicated Infrastructure Deployment Technicians to help us scale our network and server capacity. This team covers the whole Pennsylvania region with all of the sites inside and outside the perimeter. There is travel involved as we move where the capacity is needed.
Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Here at AWS, it’s in our nature to learn and be curious. 1+ years of computer networking experience
~1+ years of Linux operating systems experience
~ Bachelor’s degree in Information Technology, Computer Science, or a related field
~ Experience in computer networking
~ Experience working with Linux operating systems
~ Experience with computer hardware troubleshooting and repair

Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
Depending on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.
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