Desktop Support Specialist
4 settimane fa
Work type : Backfill Contract type : B2B Language : Local C1 or B2 JOB DESCRIPTION Desktop Technician will provide day to day localremote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 Years' experience in Windows Desktop support. Position Responsibilities and Functions Provide first / second level contact and problem resolution for customer issues. Work with vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8., Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware / software. Broad experience of IT with basic understanding of Networks, Servers, Audio / Visual, Smart Devices and Telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills Bachelor's Degree or equivalent in Computer Science or related field. CompTIA A, Microsoft Certified Professional (MCP) or better. Minimum of 2-3 years of IT experience. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC / laptop management via Active Directory. Proven analytical, troubleshooting and problem-solving skills. Proven ability to multi-task, effectively determine priorities and meet SLA's. Excellent communication relationship-building and internal customer service skills. Adaptable and flexible in a fast-changing industry and work environment. Willing to work off-hours and weekends when required for projects or emergency support. J-18808-Ljbffr
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Desktop Support Specialist
3 settimane fa
Bardi, Italia Tech Zone Llc A tempo pienoWork type : Backfill Contract type : B2B Language : Local C1 or B2 JOB DESCRIPTION Desktop Technician will provide day to day localremote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need...
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Desktop Support Specialist
3 settimane fa
Bardi, Italia Altro A tempo pienoWork type : BackfillContract type : B2BLanguage : Local C1 or B2JOB DESCRIPTIONDesktop Technician will provide day to day localremote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to...
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Remote Desktop Support Pro — Windows
4 settimane fa
Bardi (PR), Italia Tech Zone LLC A tempo pienoA leading IT support company in Italy is seeking a Desktop Technician to provide day-to-day support, troubleshoot hardware and software issues, and ensure customer satisfaction. The ideal candidate will have a Bachelor's Degree, relevant IT certifications, and 2-3 years of experience in Windows Desktop support. Strong communication and problem-solving skills...
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Remote Windows Desktop Support Engineer
3 settimane fa
Bardi, Italia Tech People 247 A tempo pienoA technology service provider in Italy is seeking a Desktop Technician to provide desktop support and troubleshoot hardware and software issues. The ideal candidate will have a Bachelor's degree in Computer Science or a related field, along with 2-3 years of experience in IT and relevant certifications. Responsibilities include managing helpdesk tickets and...
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Remote Desktop Support Pro — Windows
3 settimane fa
Bardi, Italia Tech Zone Llc A tempo pienoA leading IT support company in Italy is seeking a Desktop Technician to provide day-to-day support, troubleshoot hardware and software issues, and ensure customer satisfaction. The ideal candidate will have a Bachelor's Degree, relevant IT certifications, and 2-3 years of experience in Windows Desktop support. Strong communication and problem-solving skills...
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Onsite IT Support Specialist — Desktop
3 settimane fa
Bardi, Italia Nsc Global A tempo pienoA global technology services provider in Emilia-Romagna is seeking an experienced IT Support Technician to provide technical assistance for desktop and network issues. Responsibilities include troubleshooting, maintaining systems, and ensuring high-quality customer service. Ideal candidates will have 24+ months of experience, strong skills in Microsoft...
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Desktop IT Engineer: Hardware, Migrations
4 settimane fa
Bardi (PR), Italia Halliburton A tempo pienoA leading energy service provider in Emilia-Romagna is hiring a full-time IT Technician. The ideal candidate will have a Bachelor's degree in Computer Engineering or related field and 2 years of hands-on experience in hardware/software configuration. Responsibilities include installation and repair of PC hardware, managing data migrations, and providing...
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I306-Esg-It Desktop Tech, Ii
4 settimane fa
Bardi (PR), Italia Halliburton A tempo pienoWe are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Under strict supervision, performs configuration, installation and / or repairs of PC hardware and peripherals according to established...
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It Application Specialist/Erp Support
4 settimane fa
Bardi (PR), Italia Eurointerim Paratico A tempo pienoPosti di lavoro per It application specialist Descrizione Del Lavoro Eurointerim S.p.A. – Filiale di Paratico (BS) ricerca per inserimento diretto in azienda cliente: Supporto tecnico e applicativo nel progetto di implementazione di Business Central; Raccolta e analisi dei requisiti con i key user delle diverse aree aziendali (amministrazione, produzione,...
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Industrial IoT Sales Support Specialist
3 settimane fa
Bardi (PR), Italia Robert Walters A tempo pienoUna importante azienda nel settore Industrial IoT cerca un Sales Support Specialist a Milano. La persona sarà responsabile della preparazione di offerte e del supporto nella chiusura delle vendite. È richiesta una laurea in Ingegneria o Informatica e 3-5 anni di esperienza nel settore. Ottima conoscenza dell'inglese e disponibilità a trasferte sono...
